• Negotiate payment of debts in accordance with client and company guidelines
  • Reduce aging and balance delinquencies
  • Skip tracing
  • Coordinate outbound collection letters
  • Suggest improvements on operational processes and establish best practices
  • Produce reports, analyze data, identify trends, and provide recommendations
  • Identify and escalate risks as well as potential fraud
  • Process legal proceedings when required
  • Update and document collection files with detailed information from clients, customers, agencies, and maintain professional communications
  • Support the collections team and management on all objectives


  • Fluent in both French and English with the ability to translate
  • Minimum 5 years’ experience as a proven collections expert in a banking or agency setting
  • Excellent written and oral communication – English and French
  • Strong understanding of consumer credit – Secured and unsecured
  • Excellent collections and negotiation skills
  • Excellent customer service skills
  • Exceptional de-escalation abilities
  • Proven track record of curing difficult accounts
  • Thorough understanding of all privacy and collection laws
  • US Collection experience is an asset
  • Repossession and PPSA experience is an asset
  • Proficient in Word, Excel, PPT, Google solutions – Chrome, Docs, Mail, Calendar, etc.
  • University Degree, College Diploma, and/or years of related experience

Compensation & Benefits:

  • Salary based on experience
  • Full-time, permanent position (40 hours/week)
  • Group Benefits Plan
  • Progressive performance based bonus plan

*Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please apply here. We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.