Bring your ideas to work
When you join Financeit, you become part of a smart, driven team and an award-winning culture. We’ve been named one of Canada’s Most Admired Corporate Cultures™ and we’re featured in The Career Directory. But what makes our culture so great? Casual dress code, open communication, and team socials to start. Join us and find out for yourself.
Where we work.
Our headquarters, located in Toronto’s Entertainment District, is easily accessible, with TTC subway and streetcar stops just around the corner. Union Station is a stone’s throw away and a bike path arrives right at our doorstep.
Ideas live here.
We’re always on the lookout for creative, idea-driven people to add to our team. We’re a collaborative bunch, so bring your big ideas to work.
What about benefits?
We offer more than just the basics. Take advantage of our RRSP matching, our maternity leave top-up program, as well as onsite massage, yoga, and fitness. Our lifestyle spending account will cover part of the tab, and you’ll have standard medical, dental, vision and wellbeing coverage as well.
Open Positions:
Project Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Project Manager to join our growing PMO team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Project Manager under the direction of the Project Management Office (PMO), will primarily be responsible for assisting with the planning and execution of major strategic projects. This role will have exposure across all business units and will work cross-functionally with teams to execute projects. The successful candidate will bring experience and passion for a blend of project leadership, strategic development, analytics, project management and reporting.
What you'll do:
- Support the strategic planning process, and ensure project delivery meets the business case objectives of scope, budget, timeline and quality
- Collaborate with business units to build consensus on strategic initiatives and identify interdependencies, risks, resourcing, and timing
- Establish project KPIs and help deliver value from project through consistent quality, structure and clarity of all project deliverables
- Develop and execute on the cross-functional plan including establishing governance, reporting, communication and change management for strategic initiatives
- Monitor and report on project progress to stakeholders
Requirements:
- 5-7 years of relevant work experience
- Bachelor’s Degree required, advanced degree a plus
- Prior experience in consulting is an asset or Project Management Professional (PMP) certification
- Working knowledge of Project Management Body of Knowledge (PMBOK) standards an asset
- Working knowledge of agile-based software development lifecycles
- A strategic thinker with proven project management skills
- Ability to establish project objectives, build work plans, assemble teams, and deliver results
- Strong communication skills and a team player with a proven ability to work cross-functionally within an organization
- A self-starter who thrives working in ambiguous situations and a fast-paced work environment
- Experience developing and delivering executive level presentations
- Highly organized and detail oriented, comfortable balancing multiple competing projects
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Software Quality Analyst
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Software Quality Analyst to join our growing Centah Tech team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for a QA Analyst to work with our Centah Inc. line of business. Centah is a collaborative, web-based workflow management solution that connects and empowers clients in the home services industry. In this role, you will be working closely with the Centah agile team.
We’re searching for passionate candidates looking to work with a great team of Developers, Designers & Product Managers. With a mix of manual and automated testing techniques you’ll use industry best practices and cutting-edge technologies to ensure quality.
What you'll do:
- Upstream testing and analysis to prevent bugs from entering the product
- Creating, maintaining and executing test plans that test the product from end-to-end
- Maintain knowledge base and complete system maintenance, as assigned
- Ensure compliance to all client and confidentiality agreements
- Ensure that all project deliverables meet quality objectives in functionality, performance, stability, security, accessibility and data quality.
- Participate actively in functional, system, integration and regression testing activities within project timelines.
- Effectively collaborating with team members, including Designers & Developers, to achieve the best results
Requirements:
- A Bachelor’s degree in Computer Science or related discipline, or equivalent experience.
- A minimum 3 years’ experience in a software related QA environment.
- Extremely organized, analytical, detail-oriented.
- Ability to effectively prioritize and execute tasks on a timely basis.
- Must exhibit a strong understanding of testing processes, methodologies and standards.
- Understanding of Software QA methodologies, defect tracking life-cycle, tools and approaches in a software company with short release cycles.
- Proficiency in black box testing, regression, manual testing on web, GUI and database applications.
- Experience working in a defect management tool such as FogBugz or Jira.
- Experienced writing SQL queries.
- Understanding the basics of coding in OOP such as PHP, Java, etc.
- Exposure to automation tools such as Selenium.
- Experience with cross browser and mobile testing.
- Open minded and eager to learn new technologies.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
UX Designer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an UX Designer to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
As a UX Designer, you are talented and driven with a passion for making gorgeous, ground-breaking work. You create simple, compelling, and meaningful experiences that enable a wide variety of users to achieve their goals. You’re a creative problem solver and communicator, delivering concepts from initial sketches through to testing and evaluating final implementations.
What you'll do:
You’re ready to make hands-on contributions at every stage of the project lifecycle, brainstorming concepts with the project team and developing creative solutions and user flows, while ensuring deadlines are met. You should be curious about user behaviour, and seek to apply quantitative and qualitative data from our research team to iterate and improve our product features.
Financeit is a seriously collaborative work environment, so we’re not only looking for a design-obsessive who cultivates excellence in their work, we also need a UX designer who collaborates across disciplines on a daily basis. You’re able to collaborate with business stakeholders to translate product requirements into beautiful, usable UI. At the same time, you can work with developers and ensure your solution is technically feasible. You should be comfortable accepting input and feedback from these different groups, and occasionally making pragmatic compromises in order to deliver high quality products on time.
As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture. We have won awards for our culture—we want more.
Requirements:
- 4+ years of professional experience in a UX / Product Design role. You should consider Sketch, InVision or other prototyping tools like family.
- Strong conceptual and logical thinking. We want people who can start a project off from a strong position and come up with surprising, cool concepts to move forward with.
- Strong data-driven design approach that contributes to the results of our products.
- Effective presentation skills and communication abilities at all levels for both internal and client audiences.
- A portfolio of high-caliber work, that showcases experience with responsive web, native applications, prototypes and product design.
- An understanding of what can be achieved within the boundaries of HTML, CSS and JavaScript. Ability to prototype in code is an advantage.
- Great work ethic and sense of ownership and accountability.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Account Manager, Vehicle
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Account Manager, Vehicle to join our growing Sales team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Reporting into the Sales Manager, this B2B role involves managing vehicle merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.
What you'll do:
- Develop, maintain and manage strong relationships with our business partners
- Use expert product knowledge and sales consultation to increase partner activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Develop and execute regular training and coaching sessions with small and midsize businesses
- Ensure new employees at merchants are fully training on Financeit platform
- Ensure compliance to our approval and risk requirements
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
Requirements:
- Bachelor degree in a relevant discipline or equivalent practical experience
- 3 years of experience with hands-on direct sales and relationship management
- 2 years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
- Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Senior Manager, Operations
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Senior Manager of Operations to join our growing Operations team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We’re looking to hire a seasoned leader to own and implement operations strategies and initiatives in the Customer Success and Collections departments. This person will achieve this through the discovery and analysis of internal processes, defining rules and requirements for new operational processes, designing and implementing KPI’s and KRI’s, identifying and mitigating operational risk, onboard and manage vendor relationships as well as regularly developing employees to achieve better proficiency and higher standards of skills and experience. Operations is dedicated to helping our customers get back on track with payments or find the most suitable solution for the customer while minimizing loss for our business!
What you'll do:
- Provide leadership and subject matter expertise to the Customer Service and Collections teams and the rest of Operations.
- Onboard new vendors and audit existing vendor relationships
- Contribute to the Customer Service and Collections roadmaps (strategy development and implementation)
- Mine for waste and efficiency gains in order to cultivate continuous improvement
- Control mapping and monitoring
- Develop policy and procedure
- Business analysis and data analytics
- Collaborate with Business Intelligence, Risk and Finance departments to prepare and analyze monthly reporting on agent capacity, call handling, collections effectiveness, losses, recovery rates, etc.
- Develop and execute internal customer service, collections, 3rd party and legal strategy
- Train and develop the agencies and other third-party vendors to drive continuous improvement
Requirements:
- 5+ years in consumer lending (preferably in Home Improvement)
- Cross-functional program and/or project management experience.
- Ability to set strategic direction and deploy master plan across multiple processes
- Ability to define and develop the vision, mission, and purpose of your team, department, or organization based on strategy.
- Experience in data analysis and report building
- Experience designing and implementing new technology and/or processes
- Business case analysis
- Bilingual (English/French) preferred but not required
- Strong communication and negotiation skills
- Lean/Six Sigma Certifications a plus
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Credit Risk Specialist
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Credit Risk Specialist to join our growing Risk team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for a self-motivated and energetic Bilingual Credit Risk Specialist to join our Risk Management Department. Your responsibilities in this role will include assessing new and active merchant partners in Canada on Financeit partner onboarding and risk monitoring policies, ensuring credit and fraud related risks are minimized and policies and controls are adhered to. The Credit Risk Specialist will also be responsible for the review/audit of funded loans, ensuring that risk and underwriting policies are within stated guidelines.
You will have a proven track record as an individual with the ability to work independently in a fast-paced and changing environment.
What you'll do:
- Assess all new potential merchant partners within the Canadian market and review company and business owner/director information to assess partner’s credit quality and performance as per Financeit onboarding guidelines
- Ongoing monitoring and evaluation of existing partner-merchant’s behaviour and adherence to Financeit’s processes as well as credit quality and performance, including assessing for potential fraud, AML risks and overall compliance with the parameters of Financeit’s consumer lending program
- Strong credit evaluation and analytical skills, including familiarity with applicable commercial and personal credit bureau reports, financial statement analysis and overall financial performance assessment
- Conduct post-funding borrower satisfaction calls in order to assess a partner-merchant’s adherence to Financeit’s lending program requirements and compliance with its supporting processes
- Prepare monthly and quarterly reports related to the merchant network, as assigned
- Assess existing processes on an ongoing basis and make recommendations for improvement
- Other duties and responsibilities as assigned
Requirements:
- Minimum 2 years of related experience working in indirect personal loan finance or similar. Preference will be given to candidates with direct experience in Home Improvement or Vehicle financing
- Strong credit evaluation and analytical skills, including familiarity with both commercial and consumer credit bureau report analysis
- Intermediate level of understanding of financial statement and cash flow analysis including the calculation of key financial ratios
- Bachelor’s degree in business or other related discipline
- Strong planning, organizing and time management skills with the ability to manage multiple competing priorities with deadlines
- Excellent oral and written communication skills
- Strong attention to detail
- Fluency in French preferred
- Ability to work effectively in a self-directed, team-based environment with minimal supervision
- Ability to multi-task and adjust priorities on-the-fly
- Proficiency in MS Office and G Suite
- Shift hours 11am- 7pm or 12pm- 8pm Monday - Friday
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Analytics Engineer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Analytics Engineer to join our growing Business Intelligence team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for someone to help us modernize our reports and reporting infrastructure.
You will be working on transforming our existing reports (which are built and defined in the backend of our application) into new dynamic experiences built using our BI tool.
You will be responsible for both the technical implementation of this transition (building models in our data warehouse, writing LookML, creating reports) and the modernization of these reports (implementing new KPI’s, combining reports and removing redundant information).
Some of the tools we currently use: Amazon Redshift, Apache Airflow, dbt, Looker, Github (our reporting is version controlled!).
This is a contract position which will expire after our existing reporting has been migrated to our new system. There is the possibility for full-time employment for the right candidate at the end of the contract period.
What you'll do:
- Modernize our applications embedded reporting functionality.
- Transition reports to our new BI tool.
- Ensuring the accuracy of data in reports. Document and justify any differences between systems.
- Modernize existing reports. Confirm and update KPIs, combine reports containing redundant information, find and implement new useful metrics.
- Work with developers to ensure changes to the application are properly accommodated for in the data models.
- Create impactful reports and dashboards that satisfy client requirements.
- Build data security to control an individual user's data access.
- Build clear, efficient and optimized data models along with associated documentation and data tests.
- Be proactive in identifying problems, finding solutions, and leading the charge in fixing things that need fixing.
- Understand complex and ambiguous situations.
Requirements:
- Highly motivated self-starter with a background in data analysis or a quantitative discipline.
- Intermediate-Advanced SQL.
- Experience with data modelling in a data warehouse environment and statistical analysis.
- Experience with a major BI platform. Both ingesting the data and building reports + visualizations for end users.
- Experience building client facing visualizations.
- Able to collaborate effectively with technical and software development team members.
- Delivery-focused and detail oriented.
- Able to communicate complex ideas simply.
Extra Points:
- Experience building embedded reports.
- Looker Experience. Certified LookML Developer And/Or Looker Business Analyst an asset.
- Intermediate python or other scripting language.
- Experience building data models with dbt.
- Experience with Amazon Redshift.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Bilingual Customer Success Representative
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Bilingual Customer Success Representative to join our growing Operations team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Bilingual Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.
What you'll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email
- Respond to all inquiries promptly and maintain detailed notes and customer information
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations
- Understand all the ins and outs of Financeit’s services and products
- Identify opportunities to improve overall customer service experience
- Be an internal champion and voice for our Partners/Borrowers
- Work on other special projects to improve the customer experience
Requirements:
- Fluency in both English and French (verbal and written)
- Proven track record with client relationship management
- Previous payment processing experience (cheque and cash handling) would be an asset
- Ability to multi-task and meet deadlines
- Customer centric and positive attitude
- Flexible work schedule, evenings and weekend shifts
- Efficient and likes to tackle problems with resolve to see them through to completion
- Excellent oral and written communication skills
- Proficiency in MS Office
- Availability between the hours of 9:00 AM and 9:00 PM Monday to Friday, and between 10:00 AM to 6:00 PM on Saturdays and Sundays. Additional bonus will be paid for Sunday shifts.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Marketing Coordinator
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Marketing Coordinator to join our growing Marketing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for a well-versed B2B marketer, who is driven to constantly improve on the status quo, has a proven track record of building successful, integrated marketing campaigns for SMB audiences; and is passionate about financial technology.
Reporting to the Director of Marketing, you will be responsible for developing, managing and supporting successful marketing campaigns, and communication strategies that attract new merchants as well as support the engagement, retention and growth of current dealers.. You will arm the Financeit Sales team with exceptional partner collateral and help grow loan volume by communicating key product and program differentiators, promotional offerings and recognition programs.
The ideal candidate will have experience executing across all marketing channels with strengths in sales alignment, campaign execution, as well as building multi-purpose marketing assets. You will have the opportunity to help build merchant appreciation programs and support digital lead generation efforts, branding projects and internal project management.
You will have a strong understanding of how to use data to engage SMBs. You will be receptive to growth and change whilst demonstrating expertise, professionalism and have a passion for marketing within a dynamic start-up culture.
What you'll do:
- Assist in designing and developing marketing collaterals and promotional materials
- Work with business intelligence and sales to inform our customer experience strategies
- Prepare marketing activity reports and metrics for measuring program success
- Solicit input from key internal stakeholders regarding campaign plan requirements
- Partner with internal teams to create compelling content and offerings mapped to customer profiles
- Support the marketing team by implementing marketing tactics in a variety of areas, including optimization, advertising, direct marketing, and event planning.
- Act as a brand steward, ensuring all messaging conforms to branding guidelines, legal requirements and remains consistent across other the other lines of business
Requirements:
- 1-3 years of marketing experience in B2B or B2B2C marketing
- Bachelor’s degree in Marketing or a related discipline
- Demonstrated success leveraging a wide range of marketing channels in campaign execution
- Exceptional writing and editing, communication and presentation skills
- Strong understanding of marketing processes and workflows for best-in-class practices
- Solid understanding of key systems and tools used in marketing, e.g. email marketing programs, CRM (Salesforce, Pardot)
- Well-organized and detail oriented
- Diplomatic and tactful approach when building and nurturing internal and external relationships
- A strong team player with a positive, high-energy attitude. You love marketing, you love helping businesses grow and you love working with great people to achieve common goals
- Enjoy a balance of strategic work with hands-on-implementation, rolling up your sleeves is a must
- Experience with Adobe Creative Suite tools is considered an asset
- Experience and/or knowledge of the financial services and payments industries is considered an asset, but not required
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Risk Analyst, Strategy and Analytics
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Risk Analyst, Strategy and Analytics to join our growing Risk team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We’re looking for someone to provide value added business/data analytics and reporting to the management, board and stakeholders. The individual will perform reporting and analysis on the consumer loan portfolio and respective risk strategies, including the design, development, and implementation of ongoing monthly risk reporting (dashboard and reporting package production). Working under the direction of Senior Manager, Stategy & Analytics, this role also supports the development and ongoing monitoring of new origination strategies.
What you'll do:
- Perform reporting and analysis on portfolio segments and credit risk strategies
- Identify patterns in data and recommend improvements in strategies and quantify the benefits; present recommendations to management and senior management
- Assist the design, development, and implementation of risk models to support new account origination and fraud identification/mitigation
- Work with business leads to understand business objectives and needs for portfolio insights and document requirements to design, develop, and implement appropriate analytics and reporting to deliver the required insights
- Design, develop, and implement risk reporting packages/dashboards for monthly/quarterly distribution (e.g. origination, credit performance, profit/loss metrics, delinquency)
- Develop and maintain risk management and modeling/analytics documentation supporting analytics and reporting procedures.
- Assist in maintaining production risk management data/reporting infrastructure
Requirements:
- University degree in Business, Statistics, Engineering, Mathematics or other quantitative discipline
- Hands on experience conducting credit risk analytics and reporting to support consumer credit origination and/or portfolio management strategies is a must
- 2+ years of relevant experience using advanced tools such as Python ,R , SQL, SAS for the purpose of data mining, analytics, reporting, and generating business insights
- Good understanding of credit bureau data and internal account data used for generating models and strategies
- Experience with business intelligence tools such as Looker, Tableau, Qlik, etc. an asset
- Expertise with data manipulation, cleaning, and visualization, reporting techniques, and report automation
- Strong analytical problem solving skills with the ability to critically evaluate business problems and find optimal solutions
- Highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently
- Energetic and enthusiastic team player, capable of working both independently and in a team environment with high attention to detail for accuracy, and initiative to follow up on items and get things done
- Advanced skills in using MS Excel and PowerPoint or Google equivalents to create management presentations
- Experience in predictive modelling is a plus
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Developer In Test
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Developer In Test to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
As a Developer in Test you will bring hands-on contributions to the FinanceIt/Centah product teams with the use of automation, software engineering, and up to date test practices. This is a key role for our Agile team concentrating on Security testing.
You will provide Software Quality support to our product team by automating the build-test-deploy lifecycle for a wide variety of services. You will also roll up your sleeves and do manual testing when needed.
You are comfortable coding in modern Object Oriented languages such as one of the following languages: Java, Python, Ruby, etc. You are not only a good coder but you know how to design with testability in mind, you have written and tested your own software in the past. You don’t test quality into the product, you build quality into the product.
We are an agile organization; our teams regularly use pairing techniques, giving you exposure to the full code base. You will work as part of an agile team that brings together Developers, DevOps, QA, and Product Management.
If you are creative, customer focused, have a passion for automation, and would like to try new technologies then the Financeit team is right for you!
What you'll do:
- Coding new and maintaining existing automated tests in Ruby and other test tools
- Assist with manual testing when needed
- Ensure test scenarios are considered during backlog refinement and sprint planning
- Focus test scenarios from customer perspective both positive/negative, intention rather than implementation
- Pair with development team members to implement tests at all levels
- Live by and mentor your peers on QA best practices
- Work with business and other stakeholders to get input on test scenarios
- Participate in implementation of CI/CD pipelines for new products
- Monitor CI/CD pipelines, quality of builds, and analyze test failures
- Reduce redundancy in test automation
- Perform manual exploratory testing to identify potential additions to automation tests
- Report defects as they arise to product team through JIRA
- Provide support to our operational teams for systems in production
- Develop and maintain integration, end-to-end and regression test suites
- Perform testing that includes the identification, verification and exploitation of vulnerabilities as well as subsequent privilege escalation (post exploitation) in order to assess the risk arising from the vulnerabilities.
- Identify, and report vulnerabilities that cannot be identified by scanners or tools.
- Review and identify false positives generated.
- Contribute to the review of internal processes, services and tools and assist in identifying, aligning, and implementing improvements. Mentor less experienced staff.
- Stay up to date on the latest exploits and security trends.
Requirements:
- Ability to write quality code in at least one OOP language like Ruby, Java, C# .
- Computer Science fundamentals in OO design, data structure and algorithm.
- Able to work with the relevant security testing tools like Wireshark, Nessus, Burp Suite and Metasploit
- Practical knowledge of the OWASP Testing Guide
- Exposure to working with development tools supporting Continuous Deployment: GIT, Jenkins, Kubernetes, etc.
- Your GIT experience extends beyond ‘push/pull’; you should be comfortable troubleshooting and handling conflicts.
- You feel at home on the Linux command line. Though you will not focus your efforts on bash scripting none of the following should make you uncomfortable: ‘vi’, ‘awk’, ‘sed’
- Demonstrable experience creating and designing tests using REST APIs
- Familiarity and understanding of Agile SDLC
- Complete comfort working with Atlassian toolset
- You are comfortable with a variety of test automation frameworks RSpec, Cucumber, pytest, junit, Puppeteer, etc.
- Please include your open source contributions on github.com, we would love to take a peek. Be sure to include your StackOverflow id, too!
You are made for this if you:
- Have experience testing processes and applications that deal with complex algorithms
- Strong analytical and problem-solving skills
- Positive, can-do attitude
- Creative thinking and natural curiosity
- The successful candidate should be energetic and enthusiastic and able to work with flexibility in a highly dynamic environment with stakeholders from variety of teams
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Fraud Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Fraud Manager to join our growing Risk team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Manager, Fraud will primarily be responsible for the development, maintenance, and enforcement of Fraud prevention strategies to mitigate losses resulting from new account origination fraud.
What you'll do:
- Monitor fraud transaction trends and make recommendations to senior management on changes to operating practices and procedures to mitigate the risk identified through investigative findings.
- Assess the effectiveness of fraud prevention tools in place in the organization, and identify and implement tool and process enhancements.
- Gather and analyze data on fraud trends and key indicators, and develop strategies to optimize fraud prevention with minimal adverse impact to legitimate customers and transactions.
- Support the analysis and assessment of external vendors.
- Conduct detailed investigations and reporting on new account origination fraud and unusual or suspicious account activity.
- Provide support & assistance in resolving complex disputes/fraud cases, including completing inbound and outbound calls where needed, and taking appropriate action based on the outcome of the investigation.
Requirements:
- University degree or College diploma in a relevant discipline.
- Minimum of 3 years of experience in a fraud investigations role in a consumer lending environment.
- Solid understanding of fraud management policies, tools, and processes.
- Strong analytical problem solving skills with ability to critically evaluate business problems and find optimal solutions.
- Highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently.
- Energetic and enthusiastic team player, capable of working both independently and in a team environment with high attention to detail for accuracy, and initiative to follow up on items and get things done.
- Bilingualism (English/French) considered an asset.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Channel Marketing Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Channel Marketing Manager to join our growing Marketing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Channel Marketing Manager will be a high-impact member of the Growth team that delivers marketing support to increase activity and pipeline growth. You will play a key role in driving enablement and marketing initiatives including promotional management, execution, tracking and reporting. We are looking for a creative and driven Channel Marketing Manager to lead Financeitʼs Enterprise Accounts Marketing Programs for our business. This role is accountable for the efficient development and execution of Enterprise marketing programs, expanding Financeitʼs footprint and revenue within national, multilayer accounts and fully integrated with the Sales and Marketing strategy.
You will be responsible for all Acquisition, Retention and Development strategies within the Enterprise segment, driving thought leadership, awareness and demand generation. As part of the Marketing Team, the Enterprise Marketing Managerʼs success relies on working closely with all key stakeholders including: Sales, Product and Technology, PR, Marketing Operations and Creative Services. You will draw on your experience with partner acquisition and enablement tactics including email communications, webinar and events, as well as your tactical acuity, digging into campaign details to understand what is working and what is not.
Requirements:
- 5 plus years of experience
- College Diploma or Bachelorʼs degree with a focus on Sales, Marketing or Business preferred, or equivalent experience
- Driven, high energy, can-do attitude
- Strong project planning and execution skills, with strong sense of project ownership and ability to anticipate possible roadblocks and provide viable solutions
- Excellent organizational skills with the ability to prioritize, multitask and manage time effectively, and keep schedules and projects in order and up to speed
- Demonstrable competencies in Enterprise Marketing; experienced in developing and executing integrated modern marketing plans and tech product solutions for Manufacturers based on business needs and with a deep understanding of audience generation strategies and segmentation for the complete buying cycle.
- Strong knowledge of the various marketing disciplines especially Account Based
- Marketing and large Enterprise marketing
- Thorough knowledge and practical working experience of a wide range of direct marketing channels from events and trade shows to traditional marketing, website, SEM, social media and nurture campaigns
- Strong business acumen, analytical competency and influencing skills
- Able to focus on the detail as well as the bigger picture
- Experience of using modern marketing and sales processes and systems, preferred experience with Salesforce and Pardot
- Experience of working with senior level decision makers and third party organizations to manage & motivate cross functional teams and push creative barriers in communicating with customers
- Excellent writing, editing, presentation and communication skills
- Enthusiastic, open, adaptable and assertive personality with strong drive and proven ability to perform in a high-paced environment
- Fluency in English, Working knowledge of French desirable
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Senior Software Developer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Senior Software Developer to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Our Development team is searching for experienced full stack Senior Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
- Reading and maintaining the existing code base
- Designing and writing clean and testable code
What you'll do:
- Experience with modern application frameworks such as Ruby on Rails.
- Proud of writing clean, testable, and maintainable code
- Curiosity and excitement about technology and continuous learning and development
- Strong interpersonal and organizational skills
- Ability to work at a steady, sustainable pace.
- Not afraid to think
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
IT Support Specialist
About the role:
We are looking for an enthusiastic IT generalist that has a broad set of technical skills to help our IT team support its internal users.
The successful candidate is a personable team player with a positive attitude, strong communication, and presentation. They must multi-task and thrive in a fast-paced start-up environment and hold themselves accountable for results. They will also be expected to manage their time effectively, and responsibly. Call center experience is a plus, specifically Ring Central.
This position will report directly to the Information Technology Manager and will work closely with everyone in the Financeit IT team. We're currently working remotely, but we have a lot of fun in team meetings over Zoom.
Core Responsibilities:
- Register and classify received Incidents and undertake an immediate effort to resolve them as quickly as possible
- Process and respond to service requests and keep users informed about their incident’s status at agreed intervals. Service Requests include but are not limited to: provisioning/deploying computers, application installation, inventory management, Wi-Fi setups, VoIP phone setup
- Monitor the Local Area Network which includes Internet Connectivity
- Monitor and help maintain the VoIP Telephone System (Ring Central)
- Supporting call center agents must be prioritized
- Install and configure operating systems and applications
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems and diagnose and solve hardware or software faults
- Apply excellent problem-solving skills to uncover the root cause for technical issues and creatively find ways to resolve them
- Communicating complex concepts to a general audience
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Walk staff or clients through a series of actions, either face to face or remotely over Bomgar or telephone
- Set up new user accounts and profiles and resolve password issues
- Respond within agreed time limits to call-outs
- Prioritize and manage many open cases simultaneously
- Establish a good working relationship with customers and other professionals, e.g., software developers
- Test and evaluate new technologies and find new innovative ways to help with job efficiency
- Minimum 2 years experience in an IT support or related role in an enterprise environment
- Post secondary school education, relating to IT and any other IT/network related qualifications or training are also desirable
- ITIL V3 Foundations Certification
- Microsoft Certified Professional Certification (MCP), an advantage
- Having a working knowledge of common information technologies and systems
- Expert-level Knowledge on Windows and Mac Client Operating Systems
- Should be able to display a technical, logical thought process
- Good Working knowledge on Windows Active Directory /JAMF
- Maintain composure and customer focus while troubleshooting and solving issues.
- Good working knowledge on Networking technologies (VPN, Wi-Fi, LAN)
- Interested in cutting edge technologies
- Must be energetic and have high attention to details
- Must not be afraid to think or speak out loud
- Must be willing to work on shifting schedules and on-call duties
- Be self-sufficient and a self-motivated individual actively seeking tasks and trying to apply their unique skill sets to resolve any issues they may encounter
- An award-winning culture with regular social events + team lunches
- Competitive pay
- Comprehensive medical, dental and vision coverage + fitness reimbursement
- 401k Contribution matching
- Career learning and development programs
- Casual dress code
Account Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Account Manager to join our growing Sales team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Reporting into the Senior Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.What you'll do:
- Develop, maintain and manage strong relationships with our business partners
- Use expert product knowledge and sales consultation to increase partner activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Develop and execute regular training and coaching sessions with small and midsize businesses
- Ensure new employees at merchants are fully training on Financeit platform
- Ensure compliance to our approval and risk requirements
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
- Work closely with the Merchant Approval, Activation and Engagement teams in order to improve the overall sales journey
What you'll need to succeed:
- BA degree or equivalent practical experience
- 3 years of experience with hands-on direct sales and relationship management
- 2 years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
- Bilingual French and English
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Software Developer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Software Developer to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
- Reading and maintaining the existing code base
- Designing and writing clean and testable code
What you'll need to succeed:
- Experience with modern application frameworks such as Ruby on Rails.
- Proud of writing clean, testable, and maintainable code
- Curiosity and excitement about technology and continuous learning and development
- Strong interpersonal and organizational skills
- Ability to work at a steady, sustainable pace.
- Not afraid to think
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Not what you are looking for?
Not to worry. We’re always on the lookout for talented people. Tell us why you’d be a great fit at humanresources@financeit.io
Financeit is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs. Learn more about Accessibility at Financeit here.