About the role:

As Manager, Funding Operations, you are an expert in operational workflow and in leading teams through change management. As a proven leader, you will ensure loans are fully compliant and that all key information is validated prior to funding. The Manager, Funding Operations is focused on opportunities to improve operational efficiency, initiates related projects and is actively engaged in ensuring credit quality standards exceed thresholds. You are an advocate for “best in industry” customer service, with all actions focused on ensuring the most positive customer and merchant experience. Additionally, this role requires extensive credit knowledge, a keen eye for detail, and a desire to lead a devoted team of operational experts.

What you’ll do:

• Provide operational leadership to the Funding team
• Be an internal champion and voice for our Partners and Borrowers, delivering best in class customer service levels
• Conduct formal performance reviews and provide ongoing feedback and support to the team
• Ensure the team is executing their work within agreed upon SLA’s and that scheduling is optimized for peak volume
• Proactively identify opportunities to improve operational efficiency and lead related projects
• Identify and develop initiatives & programs to enhance the borrower and partner experience
• Act as Subject Matter Expert for operational projects and enhancements
• Collaborate with other functional areas across the company to ensure compliance with company processes and alignment with corporate values
• Gather and assess data to establish goals and measure productivity and quality service
• Manage escalations from external and internal stakeholders
• Create and maintain documentation of procedural guides and training resources
• Collaborate with other areas of the business to drive process improvements
• Monitor for fraudulent or suspicious activity in adherence with AML, STR guidelines and compliance best practices
• Create an energetic and fun environment where team members consistently push for improved team performance and productivity

Requirements:

• College Diploma or University Degree in a related field
• 3-5 years of experience in Financial Services with a working knowledge of lending documentation and consumer credit
• 2+ years of experience in a people management position
• Proven experience in workflow management, and process implementation which result in operational efficiency gains
• Experience in using reporting and data analysis to guide team performance and informing business strategy
• A proven leader with the highest Customer Service standards with a proven record of leading teams through change
• High attention to detail, strong analytical & problem-solving skills
• Effective communicator and proven ability to handle customer and partner conflicts
• Ability to work with tight timelines, and multiple projects with competing deadlines
• Knowledge of operational risk, and risk management principles, Fraud mitigation and AML policies and best practices
• Ability to maintain confidentiality in critical and sensitive information, records, and reports
• Demonstrated ability to work in an agile and fast-paced environment with a tech or product team

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Reporting into the Senior Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you’ll do:

• Develop, maintain and manage strong relationships with our business partners
• Use expert product knowledge and sales consultation to increase partner activity
• Regularly update and coach partners on the Financeit program and process
• Teach businesses how to use our set of tools to position financing and offer monthly payments
• Develop and execute regular training and coaching sessions with small and midsize businesses
• Ensure new employees at merchants are fully training on Financeit platform
• Ensure compliance to our approval and risk requirements
• Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
• Work closely with the Merchant Approval, Activation and Engagement teams in order to improve the overall sales journey

Requirements:

• BA degree or equivalent practical experience
• 3 years of experience with hands-on direct sales and relationship management
• 2 years of experience in lending, financial services or banking is preferred
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience in consumer lending, SaaS or financial services is preferred
• You know your way around a CRM, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Strong customer service and retail background are pluses

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Our Development team is searching for a Senior Data Engineer with some knowledge of web development to join the Financeit team as our first dedicated Data Engineer. If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. This role will allow you to combine the skillsets of a Fullstack Developer with Data Engineering, Big Data and Data Science techniques, and collaborate with stakeholders throughout the company to help design and implement state of the art reporting and analytics systems, data pipelines and warehouses, and generally be an expert of all things data throughout the company. We are looking for developers who value continuous learning and development, collaboration with the team, and of course, the quality of their code. Ideally, you also have experience with some of the following tools: Python w/ Pandas and Jupyter, Ruby on Rails, Elasticsearch, Redis, RDBMS/SQL. Experience architecting and implementing BI techniques such as Data Warehousing, ETL processes, and familiarity with reporting systems such as Looker or Sisense would be highly valuable in this position. This role will be tightly embedded with our BI team and will work closely with them to prioritize their initiatives and lead the design of data solutions for teams throughout the company. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for an Data Engineer will include:

• Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
• Reading and maintaining the existing code base
• Designing and writing clean and testable code
• Owning our reporting and data and BI toolchain
• Becoming an expert in data architectures such as data lakes/warehouses

Requirements:

• Experience with BI tools such as Looker/Tableau/Sisense
• Experience designing and implementing Data Pipelines / Warehouses etc.
• Experience with Data-focused tools/platforms such as Pandas, Stitch, Looker/Sisense, Redshift, Snowflake, etc.
• Some Experience with modern application frameworks, such as Ruby on Rails.
• Experience with 3rd party analytics tools such as Google Analytics, Heap, Pendo, etc.
• Proud of writing clean, testable, and maintainable code
• Curiosity and excitement about technology and continuous learning and development
• Strong interpersonal and organizational skills
• Ability to work at a steady, sustainable pace.
• Not afraid to think

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

We are looking for a QA Analyst to join our product development team. We’re searching for passionate candidates looking to work with a great team of Developers, Front End Developers, Designers & Product Managers. With a mix of manual and automated testing techniques you’ll use industry best practices and cutting edge technologies to ensure quality. Help us build a sales financing platform for the 21st century!

What you’ll do:

• Upstream testing and analysis to prevent bugs from entering the product
• Creating, maintaining and executing test plans that test the product from end-to-end
• Being an advocate for the user before the product hits the market
• Executing test routines for integration, system, functional and UAT
• Effectively collaborating with team members, including Designers & Developers, to achieve the best results
• Providing test reports to Product Managers & QA Manager to keep team updated on progress

Requirements:

• Minimum of 3 years of full time work experience in QA with a focus on manual testing
• Experience with all phases of the testing lifecycle with a strong focus on requirement analysis, gap analysis, test case creation and execution
• Must exhibit strong understanding of testing processes, methodologies and standards
• Must have prior experience with test automation
• Motivated to get involved in requirements gathering and translate that into test plans
• Keen interest in working in smaller, closely knit teams of Front End Developers & Designers
• Desire is to make QA a repeatable and scalable function, rather than having to constantly regression test
• You look to understand the underlying “why” of product and understand the business inside-out
• Proactive – you love giving feedback and strive to build a simple, better product
• Recommended experience with CI servers, rspec, cucumber and Ruby on Rails, and Javascript
• Experience with cross browser and mobile testing is an asset

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

The Project Manager under the direction of the Project Management Office (PMO), will primarily be responsible for assisting with the planning and execution of major strategic projects. This role will have exposure across all business units and will work cross-functionally with teams to execute projects. The successful candidate will bring experience and passion for a blend of project leadership, strategic development, analytics, project management and reporting.

What you’ll do:

• Support the strategic planning process, and ensure project delivery meets the business case objectives of scope, budget, timeline and quality
• Collaborate with business units to build consensus on strategic initiatives and identify interdependencies, risks, resourcing, and timing
• Establish project KPIs and help deliver value from project through consistent quality, structure and clarity of all project deliverables
• Develop and execute on the cross-functional plan including establishing governance, reporting, communication and change management for strategic initiatives
• Monitor and report on project progress to stakeholders

Requirements:

• 5-7 years of relevant work experience
• Bachelor’s Degree required, advanced degree a plus
• Prior experience in consulting is an asset or Project Management Professional (PMP) certification
• Working knowledge of Project Management Body of Knowledge (PMBOK) standards an asset
• Working knowledge of agile-based software development lifecycles
• A strategic thinker with proven project management skills
• Ability to establish project objectives, build work plans, assemble teams, and deliver results
• Strong communication skills and a team player with a proven ability to work cross-functionally within an organization
• A self-starter who thrives working in ambiguous situations and a fast-paced work environment
• Experience developing and delivering executive level presentations
• Highly organized and detail oriented, comfortable balancing multiple competing projects

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Financeit is looking for a seasoned Collections Specialist to join the Collections team!

What you’ll do:

• Negotiate payment of debts in accordance with client and company guidelines
• Reduce aging and balance delinquencies
• Conduct skip tracing
• Coordinate outbound collection letters
• Suggest improvements on operational processes and establish best practices
• Produce reports, analyze data, identify trends, and provide recommendations
• Identify and escalate risks as well as potential fraud
• Update and document collection files with detailed information from clients, customers, agencies, and maintain professional communications
• Support the collections team and management on all objectives

What you'll need to succeed:

• Minimum 5 years of experience as a proven collections expert in a banking or agency setting
• Bilingualism in English and French is preferred
• Excellent written and oral communication
• Strong understanding of consumer credit (secured and unsecured)
• Excellent collections, skip tracing, and negotiation skills
• Excellent customer service skills and de-escalation abilities
• Proven track record of curing difficult accounts
• Thorough understanding of all privacy and collection laws
• Repossession and PPSA experience is an asset
• Proficient in Word, Excel, PPT, Google solutions – Chrome, Docs, Mail, Calendar, etc
• University Degree, College Diploma, and/or years of related experience
• Flexible hours and weekends

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Financeit is a young, rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a UX Designer to join our growing Technology team. As a UX Designer, you are talented and driven with a passion for making gorgeous, ground-breaking work. You create simple, compelling, and meaningful experiences that enable a wide variety of users to achieve their goals. You’re a creative problem solver and communicator, delivering concepts from initial sketches through to testing and evaluating final implementations.

What you’ll do:

 You’re ready to make hands-on contributions at every stage of the project lifecycle, brainstorming concepts with the project team and developing creative solutions and user flows, while ensuring deadlines are met. You should be curious about user behaviour, and seek to apply quantitative and qualitative data from our research team to iterate and improve our product features. Financeit is a seriously collaborative work environment, so we’re not only looking for a design-obsessive who cultivates excellence in their work, we also need a UX designer who collaborates across disciplines on a daily basis. You’re able to collaborate with business stakeholders to translate product requirements into beautiful, usable UI. At the same time, you can work with developers and ensure your solution is technically feasible. You should be comfortable accepting input and feedback from these different groups, and occasionally making pragmatic compromises in order to deliver high quality products on time. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture. We have won awards for our culture—we want more.

Requirements:

• 4+ years of professional experience in a UX / Product Design role. You should consider Sketch, InVision or other prototyping tools like family.
• Strong conceptual and logical thinking. We want people who can start a project off from a strong position and come up with surprising, cool concepts to move forward with.
• Strong data-driven design approach that contributes to the results of our products.
• Effective presentation skills and communication abilities at all levels for both internal and client audiences.
• A portfolio of high-caliber work, that showcases experience with responsive web, native applications, prototypes and product design.
• An understanding of what can be achieved within the boundaries of HTML, CSS and JavaScript. Ability to prototype in code is an advantage. 
• Great work ethic and sense of ownership and accountability.

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Your resume MUST include a link to your portfolio in order to be considered. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

The Channel Development Manager will be a high-impact member of the Growth team that delivers business development and marketing plans to increase activity and pipeline growth. You will play a key role in driving enablement and marketing initiatives including project management, execution, tracking and reporting. You will take ownership of Enterprise level relationships and  and lead the creation and implementation of sales and marketing  initiatives aligned with the company strategy to grow each portfolio and maximize penetration.   You will be the go-to resource, developing and executing joint go-to-market programs including financing offers, integrated solutions, and customer events.  This role requires a combination of technical data, and analytic reporting skills combined with understanding of business acumen and intuition to create and maintain mission critical reports. What you’ll do: 

• Establishes productive, professional relationships with key personnel in assigned partner accounts
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis
• Sells through partner organizations to end users in coordination with partner sales resources
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
• Prepare and give business quarterly business reviews to the senior management team.
• Manage complex contract negotiations and serve as a liaison to the legal group.
• Identify and evaluate opportunities, including leveraging existing marketing tools, to support the optimization of marketing strategies
• Track and document activities for effective monthly reporting
• Advanced ability to manipulate and analyze data to draw appropriate conclusions
• Have the ability to confidently present findings to all levels of the organization
• Complete ad-hoc projects as assigned in a timely manner to help deliver in-year \ Business KPIs

Requirements:

• Bachelor degree/Masters in Business Management and/or Marketing (Bachelor's degree) or related education
• 5 years of extensive marketing/business development experience
• Experience in data collection, reporting, and data analytics is preferred.
• Experience with  Salesforce or Pardot
• Strong understanding of sales and marketing processes and workflows for best-in-class practices
• Knowledge and understanding of the financial services and payments industries (not required but a plus)
• Breadth of knowledge and experience in a wide range of marketing channels from traditional to digital and emerging in B2B/B2B2C
• B2B marketing, partner enablement, content, product marketing and demand generation
• Collaboration and building relationships cross-functionally – particularly with marketing, product, operations, and sales

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

We are looking for an enthusiastic IT generalist that has broad set of technical skills to help our IT team support its internal users. The successful candidate is a personable team player with a positive attitude, strong communication and presentation skills. He or she must multi-task and thrive in a fast-paced start-up environment and hold himself/herself accountable for results. This position will report directly to the Information Technology Manager and will work closely with everyone in the Financeit IT team. We work in an open office environment and have a lot of fun.

What you'll do:

• Register and classify received Incidents and undertake an immediate effort to resolve them as quickly as possible
• Process and respond to service requests and keep users informed about their incident’s status at agreed intervals. Service Requests include but are not limited to: computer re-imaging, application, installation, device/printer Installation, Wi-Fi setups, VoIP phone setup
• Monitor the Local Area Network which includes Internet Connectivity
• Monitor and help maintain the VoIP Telephone System / Zoom rooms
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems and diagnose and solve hardware or software faults
• Apply excellent problem-solving skills to uncover the root cause for technical issues and creatively find ways to resolve them
• Communicating complex concepts to a general audience
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Walk staff or clients through a series of actions, either face to face or over the telephone to help set up systems
• Set up new user accounts and profiles and resolve password issues
• Respond within agreed time limits to call-outs
• Prioritize and manage many open cases simultaneously
• Establish a good working relationship with customers and other professionals, e.g., software developers
• Test and evaluate new technologies and find new innovative ways to help with job efficiency

What you'll need to succeed:

• Minimum 2 years experience in an IT support or related role in an enterprise environment
• Post secondary school education, relating to IT and any other IT/network related qualifications or training are also desirable
• ITIL V3 Foundations Certification
• Microsoft Certified Professional Certification (MCP), an advantage
• Having a working knowledge of common information technologies and systems
• Maintain composure and customer focus while troubleshooting and solving issues.
• Expert-level Knowledge on Windows and Mac Client Operating Systems
• Should be able to display a technical, logical thought process
• Good Working knowledge on Windows Active Directory /JAMF
• Good working knowledge on Networking technologies (VPN, Wi-Fi, LAN)
• Interested on cutting edge technologies
• Must be energetic and have high attention to details
• Must not be afraid to think
• Must be willing to work on shifting schedules and on-call duties

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Financeit is a young, rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Graphic Designer to join our growing Creative Services team. As a Graphic Designer, you are talented and driven with a passion for making gorgeous, ground-breaking work. You’re committed to delivering on all creative needs across the organization, including marketing campaigns and digital and print media production, as well as serving as a brand architect and ambassador as we continue to define our voice for the future. You’re ready to make hands-on contributions at every stage of the project lifecycle, brainstorming concepts with the project team and developing creative solutions, while ensuring deadlines are met. Financeit is a seriously collaborative work environment, so we’re not only looking for a design-obsessive who cultivates excellence in their work, we also need a designer who collaborates across disciplines on a daily basis, from copywriting to analytics to client services, all while maintaining high standards for original concepts and detailed execution. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture. We have won awards for our culture—we want more.

Requirements:

• BA/BS degree in Graphic Design or equivalent.
• 3-5 years of experience as a designer, at a creative agency or an in-house team. You should consider Photoshop, InDesign and Illustrator to be something like family.
• Strong conceptual thinking. We want people who can start a project off from a strong position and come up with surprising, cool concepts to move forward with.
• Strong data-driven design approach that contributes to the results of our digital marketing campaigns.
• Effective presentation skills and communication abilities at all levels for both internal and client audiences.
• A portfolio of high-caliber, strategic visual communications deliverables and prototypes.
• Experience designing web executions, including websites, HTML email, etc.
• Great work ethic and sense of ownership and accountability.

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Your resume MUST include a link to your portfolio in order to be considered. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: PHP, XML, HTML, CSS, Javascript, JQuery, Bootstrap, RDBMS/SQL. Nice to have: Ruby on Rails, Backbone.js, Ember.js, Elasticsearch, Redis. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:

• Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
• Reading and maintaining the existing code base
• Designing and writing clean and testable code

Requirements:

• Experience in Ruby on Rails, Ember.js, iOS, Android and other cutting-edge technologies

• Proud of writing clean, testable, and maintainable code
• Curiosity and excitement about technology and continuous learning and development
• Strong interpersonal and organizational skills
• Ability to multitask and meet deadlines under pressure
• Not afraid to think

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Êtes-vous la bonne personne?

Financeit est à la recherche d’un Spécialiste Expérience Client dynamique et axé sur les résultats. En tant que membre d’une équipe de deux personnes à notre bureau de Laval, le candidat aura la responsabilité de répondre aux demandes de renseignements et de résoudre les problèmes pour nos partenaires et emprunteurs. Il aura aussi un rôle clé dans le soutien de notre équipe d’opération dans le traitement des documents de prêt, la saisie des données et l’enregistrement de liens de sécurité. De plus, le Spécialiste Expérience Client sera responsable de diverses tâches administratives et de projets d’initiatives de service à la clientèle confiés par le Superviseur Expérience Client. Cette position relève directement du Superviseur d’Expérience Client. La personne sélectionnée travaillera également en étroite collaboration avec l’équipe d’opération à notre siège social au centre-ville de Toronto.

Responsabilités:

• Répondre et résoudre les demandes des partenaires et des emprunteurs efficacement avec pertinence et professionnalisme.
• Colliger, examiner et saisir avec précision les données de prêt et les documents si rattachant.
• Organiser et sécuriser les copies papier des documents de prêt
• Assigner les prêts et aider à assurer le flux opérationnel pour notre équipe de souscription.
• Traiter et concilier les liens de sécurité via les solutions de nos tierces partenaires tels que PPSA et NOSIS
• Identifier les opportunités afin d’améliorer l’expérience client et développer des relations positives avec nos partenaires et les emprunteurs.
• Soutenir le Superviseur Expérience Client dans les projets opérationnels et administratifs.

Qualifications:

• Baccalauréat ou expérience équivalente
• Maîtrise du français et de l’anglais (écrit et parlé) obligatoire
• 2+ ans dans un rôle au service à la clientèle, opérations ou administratifs
• Aptitude aux multi-tâches, respect des délais et sens de l’organisation
• Axé sur le service à la clientèle avec une attitude positive
• Efficacité face aux problèmes et détermination à les régler
• Excellentes compétences en communication orale et écrite
• Maîtrise de MS Office

Certains des avantages de travailler chez Financeit:

Vainqueur de la culture d’entreprise la plus admirée au Canada en 2018, nous offrons plus que les éléments de base. Profiter de:

• Une culture primée avec des événements sociaux réguliers + des repas d'équipe
• Salaire concurrentiel
• Régime d’avantages sociaux de groupe (Couverture médicale, dentaire et visuelle complète + remboursement pour condition physique)
• Programme de contrepartie REER
• Programme de complément de maternité
• Programmes d'apprentissage et de développement de carrière
• Code vestimentaire décontracté

Détails:

• Lieu : Laval, QC
• Heures d’ouverture : lundi au vendredi (9H00 - 21H00) et le samedi de (10h00-18h00)
• Type : temps plein, permanent

S'il vous plaît envoyez votre CV et lettre de motivation en anglais et en français.

About the role:

We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Bilingual Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.

What you’ll do:

• Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email
• Respond to all inquiries promptly and maintain detailed notes and customer information
• Post, reconcile, and balance daily financial transactions related to loan payments and reversals
• Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations
• Understand all the ins and outs of Financeit’s services and products
• Identify opportunities to improve overall customer service experience
• Be an internal champion and voice for our Partners/Borrowers
• Work on other special projects to improve the customer experience

What you'll need to succeed:

• Fluency in both English and French (writtent and verbal)
• Proven track record with client relationship management
• Previous payment processing experience (cheque and cash handling) would be an asset
• Ability to multi-task and meet deadlines
• Customer centric and positive attitude
• Flexible work schedule, evenings and weekend shifts
• Efficient and likes to tackle problems with resolve to see them through to completion
• Excellent oral and written communication skills
• Proficiency in MS Office

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

The Manager, Credit Operations executes credit risk assessments and ensures that all lending teams adhere to credit limits and terms in compliance with credit policy. This includes reviewing the end to end lending and merchant approval process for completeness, accuracy, and quality assurance. The manager is responsible for and preparing credit approval reports with detailed analysis and recommendations for management approval.

What you’ll do:

• Escalate and interrupt the disbursal of a loan that contravenes any funding and disbursal policies as outlined in the underwriting guideline and Red Flag Requirements
• Ensure that teams review Funding and Approval tasks on all applications in a timely and accurate manner
• Adhere to all compliance measures as outlined in the Compliance Management Program and Consumer Law Policies
• Coordinate the monitoring of all applications that are suspected of Fraudulent Activity up to and including Identity Theft to the risk and Operations management team for further action
• Work closely with Customer Service, Underwriting, Risk, Sales and Tech teams in ensuring excellent customer service levels and product integrity
• Develop reporting for Evaluating new and existing partners on an ongoing basis and their current state of credibility, profitability and potential fraud or risk assessment
• Analyze existing credit and reporting trends to identify opportunities, gaps, and areas of concern/improvement for the lending team
• Support the loan auditing process by reviewing and evaluating a set of funded loans on a monthly basis
• Ensure all appropriate documentation and information have been obtained from merchants
• Respond to incoming merchant inquiries as required
• Ensure teams execute diligent notes on all merchant and consumer applications
• Review and determine when policy exceptions are reasonable
• Execute effective communication on underwriting decisions back to merchants and risk associates
• Maximize merchant approval rate and the quality of merchants
• Communicate process and system gaps when discovered to appropriate levels of management
• Drive teams to meet monthly targets and SLA’s
• Manage monthly and quarterly bonus where applicable
• Provide operational leadership to the Credit Analyst and Merchant Underwriting team
• Identify areas of opportunity to consistently improve operational efficiency
• Ensure we maintain industry leading customer service levels
• Manage escalations reported from external and internal stakeholders
• Oversee training, coaching, and development of the team
• Accountable for all people management duties for the team
• Coordinate and ensure operational schedules are maintained and updated appropriately
• Assist Senior Management with operational projects
• Collaborate with other functional areas to drive process improvements
• Act as Business Subject Matter Expert for operational initiatives

What you'll need to succeed:

• Bachelor’s degree in a relevant discipline
• Business to Business (B2B) Best Practices (Intermediate)
• Business to Consumer (B2C) Best Practices (Intermediate)
• Microsoft Office Suite (Intermediate)
• Strong knowledge of consumer credit (Intermediate) and lending practices
• Strong understanding of personal credit lending (Intermediate) practices with minimum 3 years practical experience
• Ability to collect / analyse data to achieve operational excellence
• Knowledge of operational risk (Intermediate), and risk management principles
• 3 - 5 years + of Financial Services industry experience and customer service
• Underwriting experience is required
• Commercial Underwriting or Strategic Sourcing experience is a valuable asset
• Experience with scheduling and staffing
• Technical and organizational abilities a must
• Related experience in working with multiple team environments
• Experience with sales and relationship management is an asset
• Commercial Underwriting experience is a valuable asset
• Ability to work with tight timelines, multiple projects with competing deadline
• Attention to detail and the tenacity to make sure quality standards are high
• Creativity and demonstrated ability working in a fast-paced environment with a high degree of change
• Sound judgment and ability to maintain confidentiality in critical and sensitive information, records, and reports

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

As a Bilingual Funding Officer, you will be responsible for reviewing applications and providing an uncompromising level of customer service to our Partners and Borrowers. This position reports directly to the Funding Operations Manager and will work closely with the rest of the Operations team. To be successful in this new role, you will need to be organized, detail-oriented and focused on customer service above all else. You are a team player, strong communicator and highly personable. You are comfortable multi-tasking in a high-pressure environment and holding yourself accountable for results.

What you’ll do:

• Manage and complete the loan adjudication process by validating supporting documentation and reviewing loan conditions
• Adhere to established service level agreements (SLAs) and develop plan/s for communication to partners and clients and advise/consult with supervisor as appropriate
• Provide on the spot coaching to any merchants that require additional document policy training, and build lasting customer relationships with Partners
• Provide prompt, efficient, detailed customer-oriented service to all Partners and Borrowers, respond to all inquiries promptly and maintain detailed notes
• Calculate financial ratios to evaluate customers’ financial worthiness
• Identify loans for exceptions while ensuring proper procedures are followed for approval and documentation
• Maintain knowledge of lending requirements, internal policies and procedures, and compliance and regulatory requirements
• Follow security and safeguarding procedures for the prevention of loss due to fraud, money laundering or defalcation
• Understand risks and take appropriate actions, including all documentation, and any other requirements to maintain operational integrity
• Review own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work

Requirements:

• Undergraduate degree/College diploma preferred
• 1-3 years of experience in financial services or call centre environment an asset
• Bilingualism in French is mandatory
• Strong knowledge of consumer credit and lending practices
• Customer Service experience is required
• Technical and organizational abilities a must
• Ability to multitask and meet deadlines

Details:

Position type: Permanent, full-time Hours: Mon-Fri 9am-5pm, 11am-7pm,1-9pm… Sat/Sunday 10am-6pm Location: Downtown Toronto

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:

• Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
• Reading and maintaining the existing code base
• Designing and writing clean and testable code

Requirements:

• 5-7 years of experience in a relevant role is preferred.
• Experience with modern application frameworks such as Ruby on Rails.
• Proud of writing clean, testable, and maintainable code
• Curiosity and excitement about technology and continuous learning and development
• Strong interpersonal and organizational skills
• Ability to work at a steady, sustainable pace.
• Not afraid to think.

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Financeit is seeking a Regional Sales Manager based in Alberta or British Columbia to drive sales volume in the Project Loan program in Western Canada. The RSM will maintain relationships with Store Leadership and Associates, Installation Service Providers, and Pro Referral merchants. The successful candidate will be a hardworking, self-driven and motivated individual with great team spirit. This individual is an exceptional relationship manager, solutions oriented, and data focused. The role will require someone that is able to present the product to a large audience, schedule/conduct training sessions with key user groups, and develop a strong knowledge of the Financeit product suite for Big Box. The RSM will be expected to focus 50-75% of their efforts in the field visiting stores and interacting with merchants within their defined territory.

What you'll do:

• Increase Project Loan Card usage in Home Depot retail stores and installer groups across Canada to drive sales
• Develop relationships with key decision-makers and build strategic partnerships with various groups in the Home Depot ecosystem
• Host enablement sessions and offer product training to Home Depot field sales/in-store staff
• Maintain accountability through daily and weekly reporting of all sales activities
• Produce reports, analyze data, identify trends, and provide recommendations
• Communicate process and system gaps when discovered to appropriate levels of management
• Strive to meet individual and team targets on a monthly basis
• Travel is required

Requirements:

• College diploma or Bachelor's degree or equivalent practical experience
• 5 years of experience with hands-on direct sales, channel sales, or relationship management
• 2+ years of experience in lending, financial services or banking is preferred
• Prior experience selling into Retail or Big Box environment is preferred
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience in consumer lending, SaaS or financial services is preferred
• Experience using CRM tools, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

Financeit is seeking a Regional Sales Manager based in Montreal to drive sales volume in the Project Loan program in Eastern Canada. The RSM will maintain relationships with Store Leadership and Associates, Installation Service Providers, and Pro Referral merchants. The successful candidate will be a hardworking, self-driven and motivated individual with great team spirit. This individual is an exceptional relationship manager, solutions oriented, and data focused. The role will require someone that is able to present the product to a large audience, schedule/conduct training sessions with key user groups, and develop a strong knowledge of the Financeit product suite for Big Box. The RSM will be expected to focus 50-75% of their efforts in the field visiting stores and interacting with merchants within their defined territory.

What you'll do:

• Increase Project Loan Card usage in Home Depot retail stores and installer groups across Canada to drive sales
• Develop relationships with key decision-makers and build strategic partnerships with various groups in the Home Depot ecosystem
• Host enablement sessions and offer product training to Home Depot field sales/in-store staff
• Maintain accountability through daily and weekly reporting of all sales activities
• Produce reports, analyze data, identify trends, and provide recommendations
• Communicate process and system gaps when discovered to appropriate levels of management
• Strive to meet individual and team targets on a monthly basis
• Travel is required

Requirements:

• College diploma or Bachelor's degree or equivalent practical experience
• 5 years of experience with hands-on direct sales, channel sales, or relationship management
• 2+ years of experience in lending, financial services or banking is preferred
• Prior experience selling into Retail or Big Box environment is preferred
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience in consumer lending, SaaS or financial services is preferred
• Experience using CRM tools, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Fluent in English and French

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Détails du rôle: En se concentrant sur l'augmentation du volume des ventes dans un territoire défini, le directeur régional des ventes sera chargé de travailler avec les comptes existants et de rechercher et de qualifier de nouveaux prospects. Ce rôle B2B implique de traiter directement avec les propriétaires, les directeurs financiers et les équipes de vente des entreprises de rénovation qui souhaitent utiliser notre plateforme et nos programmes de financement à la consommation.  Ce poste relèvera directement du directeur des ventes et travaillera en étroite collaboration avec tous les membres de l'équipe Financeit. Pour réussir dans ce nouveau rôle, vous devez accueillir le défi et être motivé par le dépassement d’objectifs. Vous êtes un chasseur chevronné à l'aise avec les appels à froid et vous possédez de bonnes qualités interpersonnelles afin de créer un lien de confiance avec l'entrepreneur. Vous avez la capacité de rester organisé tout en maintenant une cadence rapide, faites attention aux petits détails, sans jamais oublier les gros et en vous concentrant sur le succès du client par-dessus tout. Le directeur régional des ventes devra concentrer au moins 50% de son effort sur le terrain, rechercher de nouveaux prospects et interagir avec les marchands sur son territoire défini. Ce que vous ferez:

• Développer, maintenir et gérer des relations solides avec nos marchands grâce à au moins une rencontre en personne par mois
• Générez et recruter de nouveaux marchands dans le secteur de la rénovation et des services à domicile
• Réactiver les comptes existants sous-performant qui vous sont assignés dans votre territoire
• Utiliser vos connaissances spécialisées sur les produits et offrir des conseils sur les ventes pour augmenter les activités des commerçants
• Informer et former les partenaires régulièrement sur les programmes promotionnels et les processus de Financeit
• Expliquer aux entreprises comment utiliser notre ensemble d’outils pour positionner le financement aux consommateurs et offrir des paiements mensuels
• Organiser des séances de formation et d’encadrement avec les commerçants régulièrement
• Assurer la conformité de nos exigences d'approbation et de risque
• Maintenir la responsabilité grâce à des rapports quotidiens et hebdomadaires de toutes les activités de vente
• Produire des rapports, analyser les données, identifier les tendances et formuler des recommandations
• Communiquer les lacunes de processus et du système lorsqu'elles sont découvertes aux départements appropriés
• S'efforcer d'atteindre les objectifs individuels et collectifs sur une base mensuelle
• Déplacements requis

Pour réussir vous devez avoir:

• Diplôme d'études collégiales ou baccalauréat ou expérience pratique équivalente
• 5 ans d'expérience dans la vente directe et la gestion des relations clients
• Au moins 2 ans d'expérience dans le domaine  du crédit, des services financiers ou des services bancaires un atout
• Expertise démontrée dans la gestion des relations de vente commerciales (B2B) et de service interentreprises un atout
• Une expérience du crédit aux consommateurs, du SaaS ou des services financiers est préférable
• Expérience avec l’utilisation d’outils GRC (Gestion relations clientèle), idéalement Salesforce 
• Bonnes compétences interpersonnelles et organisationnelles
• Capacité à effectuer plusieurs tâches et à respecter les délais sous pression
• Excellent service à la clientèle et expérience de la vente au détail sont des atouts

Avantages de travailler chez Financeit: Gagnant de “La culture d’entreprise la plus admirée au Canada” en 2018, nous offrons plus que des avantages rudimentaires. Profitez de:

• Une culture primée avec des événements sociaux régulier + déjeuners/dîners d’équipe mensuels
• Salaires compétitifs 
• Couverture médicale, dentaire et visuelle + remboursement pour activités physiques 
• Programmes d'apprentissage et de développement 
• Code vestimentaire décontracté

Prochaines étapes: Si ce que vous avez lu ici vous stimule, nous aimerions vous rencontrez! Veuillez soumettre votre candidature et nous communiquerons avec vous si vous êtes retenus pour une entrevue téléphonique. *Financeit est un employeur à chances égales. Des mesures d’adaptation sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

About the role:

The Operations Intern will be part of the Operations department and will have the opportunity to work closely with various teams, including Customer Service, Underwriting, Collections, Credit Analysts and Funding Operations. This role will tackle numerous projects.

What you'll do:

• Produce and update project status reports and maintain related documentation
• Maintain daily reports and productivity metrics
• Support Operations team on various departmental and individual projects
• Manage and complete the loan adjudication process by validating supporting documentation and reviewing loan conditions
• Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email

Major projects:

• Assist the operations team with daily functions
• Create ways to increase operational process and role efficiency
• Group presentation for exec team re: initiatives to improve our business (from an operational perspective)

Details:

• Location: Downtown Toronto
• Term: May 6 - Aug 30
• Wage: $14/hour

What you'll need to succeed:

• Enrolled as a current student in an undergraduate degree or a college diploma program
• Experience with project management
• Strong sense of urgency
• Good attention to detail
• Proficient in Microsoft Word and Excel
• Excellent presentation building skills
• Exceptional writing and communication skills

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• You'll gain meaningful experience while working in an environment with great culture and great people!
• Casual dress code

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

We are looking for individuals to lead cross-functional agile teams in building the next iteration of our market leading Enterprise Solutions platform through leading the solution design, execution, and roll-out of features that support the needs of some of North America's largest enterprise businesses. You will help your team ship the right products for our customers. You’re a detail oriented and analytical team player with a positive attitude and the experience to lead product development teams through all stages of the product lifecycle. You are also comfortable multi-tasking in a fast-paced and high-pressure startup environment, and hold yourself accountable for results. This position will report directly to the Director, Product Management and work closely with everyone on the Financeit team.

What you'll do:

• Work closely with Product Management and Account Management to create and groom a product backlog prioritized according to the maximum value that advances strategic product growth or operational efficiency targets.
• Provide backlog prioritization, sprint planning, and elaboration of the upcoming sprint priorities to ensure team work is focused on delivering maximum value at any given time.
• Liaise with internal stakeholders for optimum solutions to delivering customer value, including UX, Finance, Legal, and Compliance to deliver product in a regulated industry.
• Lead 1-2 product development teams, consisting of UX Designers, Content Writers, Developers and Quality Assurance groups in an agile product development cycle to facilitate timely iterative delivery.
• Collaborate with Engineering Leads in guiding the team through the process of figuring out “how” a feature/story will be developed, including the breaking down of stories/requirements into technical tasks and effort estimation.
• Facilitate daily stand-ups, sprint planning, retrospective and sprint demos.
• Maintain relevant metrics that help the team see how they are doing.
• Monitor, track and provide outward communication for improved transparency on the team’s progress against their delivery goals for key product/feature releases.
• Collaborate with our Agile Coaches in guiding the team through the process of getting the best out of Agile collaboration and organization tools (Jira) and rituals (stand ups, retrospectives, etc) and in shielding the team from outside distractions.

Requirements:

• Minimum of 5 years of experience in product management, business analysis, or software development management.
• Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps.
• Knowledge and/or experience of Kanban, Scrum Methodologies, Extreme Programming and other team level Agile frameworks along with their strengths and shortcomings.
• Direct experience building out complex web/SaaS platforms for the banking / lending/ FinTech industry a big plus.
• Direct experience leading projects that involved the integration of multiple platforms via API communications.
• A knack for understanding customer needs and translating them into amazing products.
• Analytical and meticulous - can easily find the edge cases when developing business requirements.
• Exceptional written and in-person presentation skills.
• Ability to multi-task and meet deadlines under pressure.
• Attention to detail and the tenacity to make sure quality standards are high.
• Ability to work with other disciplines to help make barriers disappear.

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

We’re looking for someone to provide value added business/data analytics and reporting to the management, board and stakeholders for the U.S. and Canadian lending businesses.  The individual will perform reporting and analysis on the consumer loan portfolios and respective risk strategies, including the design, development, and implementation of ongoing monthly risk reporting (dashboard and reporting package production). This role also supports the development and ongoing monitoring of new origination strategies in the US and Canada.

What you'll do:

• Provide analytic support across the credit risk lifecycle including tracking and managing portfolio risk performance and supporting loss forecasting
• Identify patterns in data and recommend improvements in strategies and quantify the benefits; present recommendations to management and senior management
• Assist the design, development, validation, and implementation of risk models to support new account origination and fraud identification/mitigation
• Identify innovative modeling techniques that leverage industry best practices and enhance portfolio profitability
• Research and review new alternative data sources with a view towards augmenting model performance
• Work with business leads to understand business objectives and needs for portfolio insights and document requirements to design, develop, and implement appropriate analytics and reporting to deliver the required insights
• Design, develop, and implement risk reporting packages/dashboards for monthly/quarterly distribution (e.g. origination, credit performance, profit/loss metrics, delinquency)
• Develop and maintain risk management and modeling/analytics documentation supporting analytics and reporting procedures
• Assist in maintaining production risk management data/reporting infrastructure

Requirements:

• University degree in Business, Statistics, Engineering, Mathematics or other quantitative discipline
• Hands on experience developing origination models and strategies, conducting credit risk analytics and reporting to support consumer credit origination and/or portfolio management strategies is a must
• 4+ years of relevant experience in credit risk management in consumer lending using advanced tools such as SAS, R, Python, SQL, for the purpose of data mining, modelling & analytics, reporting, and generating business insights
• Good understanding of credit bureau data and internal account data used for generating models and strategies
• Experience with business intelligence tools such as Looker, Tableau, Qlik, etc. an asset
• Expertise with data manipulation, cleaning, and visualization, reporting techniques, and report automation
• Strong analytical problem solving skills with the ability to critically evaluate business problems and find optimal solutions
• Highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently
• Energetic and enthusiastic team player, capable of working both independently and in a team environment with high attention to detail for accuracy, and initiative to follow up on items and get things done
• Advanced skills in using MS Excel and PowerPoint or Google equivalents to create management presentations

Benefits:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• RSP Contribution matching
• Maternity leave top up program
• Casual dress code
• Flexible work hours

Next Steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects. This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. This position will report directly to the Sales Manager and will work closely with everyone on the Financeit team. To be successful in this new role, you must welcome challenge and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. You have the ability to stay organized while maintaining an “impossible to stay organized” speed, pay attention to small details, while never forgetting about the big ones and focusing on customer success above all else. The Regional Sales Manager will be expected to focus at least 50% of their efforts in the field, hunting new prospects and interacting with signed merchants within their defined territory.

What you'll do:

• Develop, maintain and manage strong relationships with our merchants through a minimum of one face to face meeting per merchant per month
• Generate and close new leads in the Home Improvement and Home Services industry
• Re-activate existing underperforming accounts as assigned in your territory
• Use expert product knowledge and sales consultation to increase merchant activity
• Regularly update and coach partners on the Financeit program and process
• Teach businesses how to use our set of tools to position financing and offer monthly payments
• Execute regular training and coaching sessions with merchants
• Ensure compliance to our approval and risk requirements
• Maintain accountability through daily and weekly reporting of all sales activities
• Produce reports, analyze data, identify trends, and provide recommendations
• Communicate process and system gaps when discovered to appropriate levels of management
• Strive to meet individual and team targets on a monthly basis
• Travel is required

What you'll need to succeed:

• College diploma or Bachelor's degree or equivalent practical experience
• 5 years of experience with hands-on direct sales and relationship management
• 2+ years of experience in lending, financial services or banking is preferred
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience in consumer lending, SaaS or financial services is preferred
• Experience using CRM tools, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Strong customer service and retail background are pluses

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• RSP Contribution matching
• Maternity leave top up program
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

Ideally, you should be based in Quebec City in order to be considered for this role. If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. "Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.”

About the role:

As a Funding Officer, you will be responsible for reviewing applications and providing an uncompromising level of customer service to our Partners and Borrowers. This entry level position reports directly to the Funding Operations Manager and will work closely with the rest of the Operations team. To be successful in this new role, you will need to be organized, detail-oriented and focused on customer service above all else. You are a team player, strong communicator and highly personable. You are comfortable multi-tasking in a high-pressure environment and holding yourself accountable for results.

What you'll do:

• Manage and complete the loan adjudication process by validating supporting documentation and reviewing loan conditions
• Adhere to established service level agreements (SLAs) and develop plan/s for communication to partners and clients and advise/consult with supervisor as appropriate
• Provide on the spot coaching to any merchants that require additional document policy training, and build lasting customer relationships with Partners
• Provide prompt, efficient, detailed customer-oriented service to all Partners and Borrowers, respond to all inquiries promptly and maintain detailed notes
• Calculate financial ratios to evaluate customers’ financial worthiness
• Identify loans for exceptions while ensuring proper procedures are followed for approval and documentation
• Maintain knowledge of lending requirements, internal policies and procedures, and compliance and regulatory requirements
• Follow security and safeguarding procedures for the prevention of loss due to fraud, money laundering or defalcation
• Understand risks and take appropriate actions, including all documentation, and any other requirements to maintain operational integrity
• Review own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work

What you'll need to succeed:

• Undergraduate degree/College diploma preferred
• Minimum 1 year of experience in financial services or call centre environment an asset
• Proficiency in French or Spanish is preferred
• Strong knowledge of consumer credit and lending practices
• Customer Service experience is required
• Technical and organizational abilities a must
• Ability to multitask and meet deadlines

Details:

• Position type: Permanent, full-time Hours: Mon-Fri 9am-5pm, 11am-7pm,1-9pm… Sat/Sunday 10am-6pm Location: Downtown Toronto

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• RSP Contribution matching
• Maternity leave top up program
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

The Director of Information and Data Security Risk reports to the Chief Compliance Officer and is responsible for the continued development and management of information, data, privacy and cyber-security risk for Financeit in the U.S. and Canada. This position will ultimately establish and maintain a corporate-wide information security management program to ensure that information assets are adequately protected. The Director of Information and Data Security Risk will provide specialized expertise and guidance on assessing risks, monitoring risks, identifying potential gaps, and providing security solutions to mitigate risks and protect Financeit. The position actively interacts with business management, Legal and Compliance, Operations, Information Technology, other control functions, and regulators.

What you'll do:

• Developing, implementing and monitoring a comprehensive enterprise-wide information security risk management program;
• Establishing annual and long-range security and compliance goals;
• Assessing the adequacy of, adherence to, and the effectiveness of Financeit’s information and data security framework;
• Preparing monthly reporting to Senior Management, and quarterly updates to the Board of Directors on key items including but not limited to the following risks: information security, cybersecurity, privacy, privacy, and data;
• Conducting risk and control design assessments, required controls definition, control procedure appropriateness, vulnerability assessments and any other relevant areas;
• Keeping up to date on industry trends and continually evolving methods cybercriminals use to gain systems access, and how their actions can lead to a data breach;
• Assessing the effectiveness of controls related to the availability, integrity and confidentiality of customer, business partner, employee and business information in compliance with Financeit’s information security policies through monitoring and testing activities;
• Reviewing internal processes and activities and assisting in identifying potential opportunities for improvement;
• Strategic thinking to assess developing security threats, and help Senior Management and the Board identify and effectively manage potential security problems that might arise from Financeit’s current or proposed activities;
• Understanding and interacting with the business to ensure the consistent application of policies and standards across all technology projects, systems and services;
• Providing leadership, direction and guidance in assessing and evaluating information, data, and cyber security risks and monitoring compliance with security standards and appropriate policies;
• Monitoring remediation of information security, data security, and cyber security threats and assisting the Chief Compliance Officer reporting those threats to Senior Management and the Board;
• Coordinating Financeit’s information and data security audit programs, including SOC2 Type 2 and PCI, and responding to related audit and due diligence requests from regulators, potential lenders, investors or partners;
• Staying abreast of information, privacy, and cyber security issues and regulatory changes across Canada and the U.S., and assisting the business in implementing required changes;
• Performing other duties as required by the Chief Compliance Officer.

What you'll need to succeed:

• At least 5-7 years of Information Security experience
• At least 5-7+ years deep working knowledge of IT technologies, security knowledge, security threats and data and information security risk management
• Good understanding of financial services/lending
• ISC2 CISSP Security Certification or other equivalent security credentials
• Strong understanding of audit and compliance standards
• Strong understanding of organization and technology controls, security and risk issues
• Demonstrated ability to participate in complex projects
• Experience with the audit process and performing risk-based audits
• Experience conducting IT risk assessments
• Interest and focus on the rapidly changing privacy regulatory landscape
• Strong knowledge in identity management, authentication, encryption, and PCI compliance
• Ability to articulate IT security and technical issues in a clear and actionable manner to non-technical leadership

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place.

What you'll do:

We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:

• Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
• Reading and maintaining the existing code base
• Designing and writing clean and testable code

What you'll need to succeed:

• Experience with modern application frameworks such as Ruby on Rails.
• Proud of writing clean, testable, and maintainable code
• Curiosity and excitement about technology and continuous learning and development
• Strong interpersonal and organizational skills
• Ability to work at a steady, sustainable pace.
• Not afraid to think

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.