About the role:

We are looking for an enthusiastic IT generalist that has broad set of technical skills to help our IT team support its internal users. The successful candidate is a personable team player with a positive attitude, strong communication and presentation skills. He or she must multi-task and thrive in a fast-paced start-up environment, and hold himself/herself accountable for results. This position will report directly to the Information Technology Director and will work closely with everyone in the Financeit IT team. We work in an open office environment and have a lot of fun.

What you'll do:

• Register and classify received Incidents and undertake an immediate effort to resolve them as quickly as possible
• Process and respond to service requests and keep users informed about their incidents status at agreed intervals. Service Requests include but are not limited to: computer re-imaging, application, installation, device/printer Installation, WiFi setups, VoIP phone setup
• Monitor the Local Area Network which includes Internet Connectivity
• Monitor and help maintain the VoIP Telephone System
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Walk staff or clients through a series of actions, either face to face or over the telephone to help set up systems
• Troubleshoot system and network problems and diagnose and solve hardware or software faults
• Replace computer parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new user accounts and profiles and resolve password issues
• Respond within agreed time limits to call-outs
• Prioritize and manage many open cases simultaneously
• Establish a good working relationship with customers and other professionals, e.g., software developers
• Test and evaluate new technologies and find new innovative ways to help with job efficiency

What you'll need to succeed:

• Minimum 2 years experience in an IT support or related role in an enterprise environment
• Post secondary school education, relating to IT and any other IT/network related qualifications or training are also desirable
• ITIL V3 Foundations Certification
• Microsoft Certified Professional Certification (MCP), an advantage
• Expert-level Knowledge on Windows and Mac Client Operating Systems
• Good Working knowledge on Windows Active Directory
• Good working knowledge on Networking technologies (VLANs, IP Addressing/Subnetting, Firewalls)
• Interested on cutting edge technologies
• Must be energetic and have high attention to details
• Must not be afraid to think
• Must be willing to work on shifting schedules and on-call duties

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is seeking a highly motivated and results-oriented Director, Enterprise Business Development, who will be the driving force behind generating new sales and prospect Enterprise relationships to fuel the company for growth. You will be responsible for prospecting and closing large accounts, and achieving account level revenue and profitability targets. You will play a key role in supporting Financeit’s growth objectives by developing strategic business development plans, identifying potential new contractors, getting them approved and using our platform to fund financing volume. Our ideal candidate has had this sales experience working with OEM, Retail or Home Services businesses.

What you'll do:

• Cultivate executive relationships and a portfolio of new and existing enterprise clients
• Achieve account-level revenue and profitability targets for an assigned portfolio of accounts
• Identify opportunities to profitably deliver more value to clients
• Develop, maintain and manage strong relationships with potential new large accounts
• Develop strategic business development plans with leadership and support teams
• Develop professional proposals offering compelling solutions
• Use expert product knowledge and sales consultation to increase partner activity
• Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new contractors or OEM and Big Box Retailors
• Create and share best practices

What you'll need to succeed:

• BA degree or equivalent practical experience
• 8 years of experience with business development, and hands-on face to face direct sales
• 4-5 years of experience in the Retail, OEM, or Home Services industry is preferred
• Experience in selling complex workflow software with Trade/Construction projects and processes
• Experience in solving complex problems within the OEM or Trade management industry involving winning over many stakeholders responsible in making the business decision to purchase a solution you are selling.
• OEM experience is a must or Retail Big Box knowledge and process
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience working in financial services is an asset
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Experience using Looker, Salesforce and Microsoft Office programs such as Excel and PowerPoint are assets
• Strong customer service and retail background are pluses

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

As the Enterprise Business Development Analyst, you will primarily be responsible for compiling and analyzing data to provide insight that can better the operations of the team. This position will bring together data from multiple reporting platforms to analyze and interpret trends, as well as communicate results. This role will assist in the development and refinement of operational processes.

What you'll do:

• Support the Enterprise Business Development team in preparing presentations and proposals
• Conduct various analyses to identify and quantify new business opportunities
• Produce full business requirements for existing client applications
• Assist and/or liaise with internal resources to solve client concerns, issues, requests for new solutions, answering directly to clients or to designated Account Managers
• Conduct needs analysis and assist in development of campaign proposals that utilize Centah’s product offerings for value added solutions to clients
• Work with Sales team and development to build new system requirements for potential clients
• Work closely with upper management in all capacities, providing status updates as needed
• Review business processes and make recommendations for improving efficiency and service
• Compile and analyze data from multiple platforms
• Conduct analyses of trends and interpretation of results
• Monitor design activities through reporting systems; advise and enforce change as necessary
• Report on common sources of technical issues or questions and make recommendations to product team

What you'll need to succeed:

• BA degree or equivalent practical experience
• 3-5 years of related working experience
• 3-5 years experience within the Retail/OEM Home Improvement Industry.
• Working knowledge in Trade, Home Improvement Construction management and processes
• Proven ability to conduct relevant research and analyze complex data to identify underlying principles, reasons, or facts
• Excellent customer service & client facing skills
• Experience in an Agile environment, Lean, Scrum process - 3+ years
• Experience with User Stories, Story Points, Release Plans
• Exceptional BA client requirements gathering on software apps
• Project Management experience mandatory
• Superior problem-solving skills; excellent ability to anticipate and evaluate client problems
• Exceptional communication (verbal/written), strategic thinking and presentation skills
• Ability to understand and persuade to complex ideas and concepts
• Rubi on Rails knowledge is an asset
• Ability to analyze and present numerical data in tables, spreadsheets, and forms
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse business environment
• Experience using Looker, Salesforce and Microsoft Office programs such as Excel and PowerPoint are assets

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is seeking a highly motivated and results-oriented Director, Enterprise Business Development, who will be the driving force behind generating new sales and prospect Enterprise relationships to fuel the company for growth. You will be responsible for prospecting and closing large accounts, and achieving account level revenue and profitability targets. You will play a key role in supporting Financeit’s growth objectives by developing strategic business development plans, identifying potential new contractors, getting them approved and using our platform to fund financing volume. Our ideal candidate has had this sales experience working with OEM, Retail or Home Services businesses.

What you'll do:

• Cultivate executive relationships and a portfolio of new and existing enterprise clients
• Achieve account-level revenue and profitability targets for an assigned portfolio of accounts
• Identify opportunities to profitably deliver more value to clients
• Develop, maintain and manage strong relationships with potential new large accounts
• Develop strategic business development plans with leadership and support teams
• Develop professional proposals offering compelling solutions
• Use expert product knowledge and sales consultation to increase partner activity
• Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new contractors or OEM and Big Box Retailors
• Create and share best practices

What you'll need to succeed:

• BA degree or equivalent practical experience
• 8 years of experience with business development, and hands-on face to face direct sales
• 4-5 years of experience in the Retail, OEM, or Home Services industry is preferred
• Experience in selling complex workflow software with Trade/Construction projects and processes
• Experience in solving complex problems within the OEM or Trade management industry involving winning over many stakeholders responsible in making the business decision to purchase a solution you are selling.
• OEM experience is a must or Retail Big Box knowledge and process
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience working in financial services is an asset
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Experience using Looker, Salesforce and Microsoft Office programs such as Excel and PowerPoint are assets
• Strong customer service and retail background are pluses

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

The Collections Manager will play an important role in driving collections performance as expand into the US market. You would be responsible for onboarding, oversight and working directly with multiple agencies that handle pre and post charge-off collections. You would also need to use analysis and observation in order to recommend strategy and process improvements to enhance and evolve the business.

What you'll do:

• Evaluate and onboard collection agencies
• Demonstrate an ongoing comprehensive working knowledge of first party and third-party regulations governing the Collections industry
• Analysis of reports to identify trends and provide direction to vendors for appropriate enhancements to call strategies
• Interact professionally with management of Agency vendors working pre and post charge off accounts for the most cost-efficient results within established Policy and Procedure
• Meet Customer Experience and Compliance standards through use of monitoring process of agencies
• Provide coaching and feedback of results to internal and vendor management teams
• Work with other departments such as customer service to problem solve and generate efficiencies

What you'll need to succeed:

Collections:

• Insightful collections strategist
• Collections end to end, early stage service, preventative care to late stage
• Building in house teams, performance management, recognition and compensation programs
• Compliance Management expert
• Knowledge of Probate, Legal and Bankruptcy standards
• SCRA handling, Credit bureau disputes
• Complaint handling as it relates to legal escalations and or to government agencies
• Quality Assurance
• Digital Collection strategies and channel management

Vendor Management:

• Running RFP processes
• Vendor assessment, scoring and due diligence
• Vendor onboarding & Management
• Managing multiple collection agencies simultaneously and improvement of SLA's

General:

• Bachelor’s degree in a relevant discipline is preferred
• Highly strategic in nature and a problem solver
• Ability to work independently based on general direction
• Strong analytical and conflict resolution skills.
• Collections, legal, analytics and recovery experience in the US
• Proficiency in MS Excel, Word, Google apps
• Experience in managing Agency/Client relationships.
• Ability to work and evolve our business with limited oversight
• Project management experience an asset
• High degree of accountability, takes ownership
• 10% Travel required

Preferred Skills:

• Experience growing and scaling departments
• Workflow Management with a focus on efficiency and process improvement
• Oversight and responsibility for multiple departments outside of collections. Ex. Customer Service, Cal Center, Lending or Service related
• Building programs from scratch including collections, compliance and or service
• Experience with startups
• Data and analytical skills
• Experience building or informing collections policies/procedures
• Experience with multiple collections platforms - building, requirements defining and reporting
• Independent and resourceful
• Strong communication skills

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place.

What you'll do:

We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:

• Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
• Reading and maintaining the existing code base
• Designing and writing clean and testable code

What you'll need to succeed:

• Experience with modern application frameworks such as Ruby on Rails.
• Proud of writing clean, testable, and maintainable code
• Curiosity and excitement about technology and continuous learning and development
• Strong interpersonal and organizational skills
• Ability to work at a steady, sustainable pace.
• Not afraid to think

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is a growing company, and we’re looking for someone who can accelerate our growth! We are looking for a Senior Recruiter with full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees. As a Senior Recruiter, you will be responsible for delivering on all aspects of the recruiting process and will be involved in attending recruiting events, conducting pre-screening and interviewing, scheduling interviews, and completing background and reference checks. We’re looking for someone who’s passionate about finding top talent that will assist our People Success team in championing Financeit’s unique culture! Our ideal recruiter holds an academic HR background combined with work experience in screening, interviewing and assessing candidates. Ultimately, the responsibilities of the Senior Recruiter are to ensure our company attracts, hires and retains the best employees, while growing a strong talent pipeline.

What you'll do:

• Implement overall recruiting strategy and assist with the design of this strategy
• Develop and update job descriptions, job profiles, and job specifications
• Prepare recruitment materials and post jobs to appropriate job boards
• Source and recruit candidates by using databases, social media and other resources
• Pre-screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, competencies, soft skills, experience and aptitudes
• Schedule interviews with candidates for hiring managers
• Coordinate the offer process, and conduct reference, background and credit checks
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Network through industry contacts, association memberships, trade groups and employees.
• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• Use social and professional networking sites to identify and source candidates.
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote company’s reputation as “best place to work”
• Perform other special projects as assigned.

What you'll need to succeed:

• Minimum 5 years of recruitment experience.
• Diploma/Degree in Human Resources or other appropriate field preferred; CHRP designation preferred.
• Experience in competency profiling and job analysis an asset.
• Ability to strategically design and manage a recruiting budget.
• Previous experience with the competency profiling would be an asset.
• Proven work experience as a Recruiter (either an in-house recruiter, or at a staffing agency)
• Solid ability to conduct different types of interviews (structured, competency-based, stress etc). Experience developing competency based interview guides, and scorecards would be considered an asset.
• Familiarity with HR databases and Applicant Tracking Systems (ATS)
• Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS)
• Able to build and maintain lasting relationships with corporate departments, key business partners, and employees.
• Excellent communication and interpersonal skills
• Strong decision-making skills
• Able to respond quickly in a dynamic and changing environment.
• Innovative thinker, able to use and develop new sources for recruitment.

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is looking for a seasoned Collections Specialist to join the Collections team!

What you'll do:

• Negotiate payment of debts in accordance with client and company guidelines
• Reduce aging and balance delinquencies
• Conduct skip tracing
• Coordinate outbound collection letters
• Suggest improvements on operational processes and establish best practices
• Produce reports, analyze data, identify trends, and provide recommendations
• Identify and escalate risks as well as potential fraud
• Update and document collection files with detailed information from clients, customers, agencies, and maintain professional communications
• Support the collections team and management on all objectives

What you'll need to succeed:

• Minimum 5 years’ experience as a proven collections expert in a banking or agency setting
• Bilingual in English and French is preferred
• Excellent written and oral communication
• Strong understanding of consumer credit (secured and unsecured)
• Excellent collections, skip tracing, and negotiation skills
• Excellent customer service skills and de-escalation abilities
• Proven track record of curing difficult accounts
• Thorough understanding of all privacy and collection laws
• Some US Collection experience is an asset
• Repossession and PPSA experience is an asset
• Proficient in Word, Excel, PPT, Google solutions – Chrome, Docs, Mail, Calendar, etc
• University Degree, College Diploma, and/or years of related experience
• Flexible hours and weekends

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for a self-motivated and energetic Credit Risk Specialist to join our Risk Management Department. Your responsibilities in this role will include assessing new and active merchant partners in Canada and the US based on Financeit partner onboarding and risk monitoring policies, ensuring credit and fraud related risks are minimized and policies and controls are adhered to. The Credit Risk Specialist will also be responsible for the review/audit of funded loans, ensuring that risk and underwriting policies are within stated guidelines. You will have a proven track record as an individual with the ability to work independently in a fast-paced and changing environment.

What you'll do:

• Assess all new potential merchant partners within the Canadian market and review company and business owner/director information to assess partner’s credit quality and performance as per Financeit onboarding guidelines
• Ongoing monitoring and evaluation of existing partners credit quality and performance, including assessing for potential fraud or AML risks
• Strong credit evaluation and analytical skills, including familiarity with applicable commercial credit bureau reports, financial statement assessment, and analysis measures
• Assess existing processes on an ongoing basis and make recommendations for improvement

• Other duties and responsibilities as assigned

What you'll need to succeed:

• Minimum 2 years of related experience working in indirect personal loan finance or similar. Preference will be given to candidates with direct experience in Home Improvement or Vehicle financing.
• Strong credit evaluation and analytical skills, including familiarity with both commercial and consumer credit bureau report analysis
• Intermediate level of understanding of financial statement and cash flow analysis including the calculation of key financial ratios
• Bachelor’s degree in business or other related discipline
• Strong planning, organizing and time management skills
• Excellent oral and written communication skills
• Bilingualism preferred
• U.S. experience an asset
• Ability to work with minimal supervision
• Ability to multi-task and adjust priorities on-the-fly
• Proficiency in MS Office

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

With a focus on driving sales volume in a defined territory, the Outside Sales Representative will be responsible for working with existing accounts and hunting and qualifying new prospects. This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. This position will report directly to the Sales Manager and will work closely with everyone on the Financeit team. To be successful in this new role, you must welcome challenge and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. You have the ability to stay organized while maintaining an “impossible to stay organized” speed, pay attention to small details, while never forgetting about the big ones and focusing on customer success above all else. The Outside Sales Representative will be expected to focus at least 50% of their efforts in the field, hunting new prospects and interacting with signed merchants within their defined territory.

What you'll do:

• Develop, maintain and manage strong relationships with our merchants through a minimum of one face to face meeting per merchant per month
• Generate and close new leads in the Home Improvement and Home Services industry
• Re-activate existing underperforming accounts as assigned in your territory
• Use expert product knowledge and sales consultation to increase merchant activity
• Regularly update and coach partners on the Financeit program and process
• Teach businesses how to use our set of tools to position financing and offer monthly payments
• Execute regular training and coaching sessions with merchants
• Ensure compliance to our approval and risk requirements
• Maintain accountability through daily and weekly reporting of all sales activities
• Produce reports, analyze data, identify trends, and provide recommendations
• Communicate process and system gaps when discovered to appropriate levels of management
• Strive to meet individual and team targets on a monthly basis
• Travel is required

What you'll need to succeed:

• College diploma or Bachelor's degree or equivalent practical experience
• 5 years of experience with hands-on direct sales and relationship management
• 2+ years of experience in lending, financial services or banking is preferred
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience in consumer lending, SaaS or financial services is preferred
• Experience using CRM tools, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Strong customer service and retail background are pluse

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for an experienced Product Manager to take ownership of the roadmap for one of the feature portfolios powering our market leading lending platform that enables a frictionless point of sale lending experience for our partners, borrowers, and internal operations teams. Someone who is detail oriented and analytical team player with a positive attitude and the experience to lead product development teams through all stages of the product lifecycle. Tell us more about yourself if you are also comfortable multi-tasking in a fast-paced and high-pressure startup environment, and hold yourself accountable for results. This position will report directly to the Director, Product Management and work closely with everyone on the Financeit team.

What you'll do:

• Gain a deep understanding of the external and internal customer needs, identify and fill product gaps and generate new ideas that drive operational efficiency, improve customer satisfaction, and drive growth.
• Prioritize the initiatives on the roadmap based on stakeholder aligned outcomes that are pre-defined and measurable.
• Produce detailed business and functional requirements documentation including complex scenario mapping based on a combination of qualitative research with quantitative data.
• Liaise with internal stakeholders for optimum solutions to delivering value, including UX, Customer Service, Collections, Finance, Legal, and Compliance to deliver product in a regulated industry.
• Lead 1-2 delivery teams, each consisting of Technical Product Owner, UX Designer, Content Writer, Developers and Quality Assurance groups in an agile product development cycle to facilitate timely iterative delivery.
• Support the team’s efforts led by the Technical Product Owner to figure out “how” a feature/story will be developed, including the breaking down of stories/requirements into technical tasks and effort estimation.
• Support delivery team coordination & alignment activities by participating in stand-ups, sprint planning, and sprint demos.
• Maintain relevant metrics that help the team see how they are doing.
• Monitor, track and provide outward communication for improved transparency on the team’s progress against their delivery goals for key product/feature releases.
• Drive product launches including working with PR / marketing team, executives, and other relevant stakeholders.

What you'll need to succeed:

• Minimum of 5 years of experience in product management, business analysis, or software development management.
• Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps.
• Knowledge and/or experience of Scrum & Kanban Methodologies, Extreme Programming and other team level Agile frameworks along with their strengths and shortcomings.
• Direct experience building out complex web/SaaS platforms for the banking / lending/ FinTech industry a big plus.
• Direct experience leading projects that involved the integration of multiple platforms via API communications.
• A knack for understanding customer needs and translating them into amazing products.
• Analytical and meticulous - can easily find the edge cases when developing business requirements.
• Exceptional written and in-person presentation skills.
• Ability to multi-task and meet deadlines under pressure.
• Ability to engage customers (external & internal) and ask them the right questions.
• Attention to detail and the tenacity to make sure quality standards are high.
• Ability to work with other disciplines to help make barriers disappear.

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.