Bring your ideas to work
When you join Financeit, you become part of a smart, driven team and an award-winning culture. We’ve been named one of Canada’s Most Admired Corporate Cultures™ and we’re featured in The Career Directory. But what makes our culture so great? Casual dress code, open communication, and team socials to start. Join us and find out for yourself.
Where we work.
Our headquarters, located in Toronto’s Entertainment District, is easily accessible, with TTC subway and streetcar stops just around the corner. Union Station is a stone’s throw away and a bike path arrives right at our doorstep.
Ideas live here.
We’re always on the lookout for creative, idea-driven people to add to our team. We’re a collaborative bunch, so bring your big ideas to work.
What about benefits?
We offer more than just the basics. Take advantage of our RRSP matching, our maternity leave top-up program, as well as onsite massage, yoga, and fitness. Our lifestyle spending account will cover part of the tab, and you’ll have standard medical, dental, vision and wellbeing coverage as well.
Open Positions:
Account Manager
About the role:
Reporting into the Senior Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.
What you'll do:
- Develop, maintain and manage strong relationships with our business partners
- Use expert product knowledge and sales consultation to increase partner activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Develop and execute regular training and coaching sessions with small and midsize businesses
- Ensure new employees at merchants are fully training on Financeit platform
- Ensure compliance to our approval and risk requirements
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
- Work closely with the Merchant Approval, Activation and Engagement teams in order to improve the overall sales journey
Requirements:
- BA degree or equivalent practical experience
- 3 years of experience with hands-on direct sales and relationship management
- 2 years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Regional Sales Manager
About the role:
With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.
This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. This position will report directly to the Sales Manager and will work closely with everyone on the Financeit team.
To be successful in this new role, you must welcome challenge and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. You have the ability to stay organized while maintaining an “impossible to stay organized” speed, pay attention to small details, while never forgetting about the big ones and focusing on customer success above all else.
The Regional Sales Manager will be expected to focus at least 50% of their efforts in the field, hunting new prospects and interacting with signed merchants within their defined territory.
*All the face to face meetings with merchants currently take place virtually via Zoom due to the COVID-19 pandemic.
What you'll do:
- Develop, maintain and manage strong relationships with our merchants through a minimum of one face to face meeting per merchant per month
- Generate and close new leads in the Home Improvement and Home Services industry
- Re-activate existing underperforming accounts as assigned in your territory
- Use expert product knowledge and sales consultation to increase merchant activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Execute regular training and coaching sessions with merchants
- Ensure compliance to our approval and risk requirements
- Maintain accountability through daily and weekly reporting of all sales activities
- Produce reports, analyze data, identify trends, and provide recommendations
- Communicate process and system gaps when discovered to appropriate levels of management
- Strive to meet individual and team targets on a monthly basis
- Travel is required
Requirements:
- College diploma or Bachelor's degree or equivalent practical experience
- 5 years of experience with hands-on direct sales and relationship management
- 2+ years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- Experience using CRM tools, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Account Manager
About the role:
Reporting into the Senior Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.
What you'll do:
- Develop, maintain and manage strong relationships with our business partners
- Use expert product knowledge and sales consultation to increase partner activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Develop and execute regular training and coaching sessions with small and midsize businesses
- Ensure new employees at merchants are fully training on Financeit platform
- Ensure compliance to our approval and risk requirements
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
- Work closely with the Merchant Approval, Activation and Engagement teams in order to improve the overall sales journey
Requirements:
- BA degree or equivalent practical experience
- 3 years of experience with hands-on direct sales and relationship management
- 2 years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Bilingual Business Development Associate
About the role:
Financeit is seeking a highly motivated and results-oriented Business Development Associate with B2B experience, who will be responsible for prospecting and closing new merchants. You will play a key role in supporting Financeit’s growth objectives by identifying potential new clients, getting them approved and using Financeit’s platform to fund financing volume.
What you'll do:
- Identify potential new accounts while following up on inbound sales inquiries and other lead lists
- Develop strong relationships, and use expert product knowledge and sales consultation to close new clients
- Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new clients
- Work closely with similarly aligned teams within Financeit in order to onboard new clients
- Ensure compliance to our approval and risk requirements
- Create and share best practices
Requirements:
- 2 years of experience with hands-on direct sales and relationship management
- Fluency in both English and French
- 2 years of experience in lending, financial services or banking is preferred
- BA degree or equivalent practical experience
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Marketing Intern
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Marketing Intern to join our growing Centah Marketing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
As a member of the Centah Marketing department, the Marketing Intern will have the opportunity to work closely with various teams including PMO, Tech and Legal. You will assist the marketing team with building out content and paid strategies for two large home improvement services clients.
What you'll do:
- Assist with content review, make sure all content is free from grammatical errors and uses our brand voice
- Create content for social media channels
- Build landing pages, service pages and blogs using our CMS platform
- Review and test all pages to ensure all content is uploaded correctly and all links work as expected
- Assist with email automation roll-out
- Assist with maintaining content calendar
- Coordinate with Designer to update creative on Facebook and Google
- Track and update metrics on paid social channels
- Monitor social channels such as Facebook and Nextdoor
Requirements:
- Experience with project management
- Strong sense of urgency
- Strong attention to detail
- Exceptional writing and communication skills
- An interest in pursuing a marketing career
- Ability to thrive in a fast-paced, startup environment
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Customer Success Representative
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for Customer Success Representative to join our growing Operations team.
Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development.
We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.
About the role:
We are looking for an enthusiastic and self-motivated Customer Success Representative to join the Financeit team. As a Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.
What you’ll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email
- Respond to all inquiries promptly and maintain detailed notes and customer information
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations
- Understand all the ins and outs of Financeit’s services and products
- Identify opportunities to improve overall customer service experience
- Be an internal champion and voice for our Partners/Borrowers
- Work on other special projects to improve the customer experience
Requirements
- Proven track record with client relationship management
- Previous payment processing experience (cheque and cash handling) would be an asset
- Ability to multi-task and meet deadlines
- Customer centric and positive attitude
- Flexible work schedule, evenings and weekend shifts
- Efficient and likes to tackle problems with resolve to see them through to completion
- Excellent oral and written communication skills
- Proficiency in MS Office
- Availability between the hours of 9:00 AM and 9:00 PM Monday to Friday, and between 10:00 AM to 6:00 PM on Saturdays.
Benefits
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Customer Success Representative
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Bilingual Customer Success Representative to join our growing Operations team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Bilingual Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.
What you'll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email
- Respond to all inquiries promptly and maintain detailed notes and customer information
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations
- Understand all the ins and outs of Financeit’s services and products
- Identify opportunities to improve overall customer service experience
- Be an internal champion and voice for our Partners/Borrowers
- Work on other special projects to improve the customer experience
Requirements:
- Fluency in both English and French (verbal and written)
- Proven track record with client relationship management
- Previous payment processing experience (cheque and cash handling) would be an asset
- Ability to multi-task and meet deadlines
- Customer centric and positive attitude
- Flexible work schedule, evenings and weekend shifts
- Efficient and likes to tackle problems with resolve to see them through to completion
- Excellent oral and written communication skills
- Proficiency in MS Office
- Availability between the hours of 9:00 AM and 9:00 PM Monday to Friday, and between 10:00 AM to 6:00 PM on Saturdays.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Bilingual Customer Success Representative
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Bilingual Customer Success Representative to join our growing Operations team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Bilingual Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.
What you'll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email
- Respond to all inquiries promptly and maintain detailed notes and customer information
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations
- Understand all the ins and outs of Financeit’s services and products
- Identify opportunities to improve overall customer service experience
- Be an internal champion and voice for our Partners/Borrowers
- Work on other special projects to improve the customer experience
Requirements:
- Fluency in both English and French (verbal and written)
- Proven track record with client relationship management
- Previous payment processing experience (cheque and cash handling) would be an asset
- Ability to multi-task and meet deadlines
- Customer centric and positive attitude
- Flexible work schedule, evenings and weekend shifts
- Efficient and likes to tackle problems with resolve to see them through to completion
- Excellent oral and written communication skills
- Proficiency in MS Office
- Availability between the hours of 9:00 AM and 9:00 PM Monday to Friday, and between 10:00 AM to 6:00 PM on Saturdays and Sundays. Additional bonus will be paid for Sunday shifts.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Salesforce Administrator and Analyst
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Salesforce Administrator & Analyst to join our growing Business Intelligence team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Salesforce Administrator & Analysts sit under the direction of the VP, Business Intelligence and will primarily be responsible for supporting our Salesforce ecosystem leveraged across our Sales, Operations, and Risk teams.
The incumbent will be responsible for working with key stakeholders to build a roadmap to manage and improve our instance. While defining the evolution of our processes to match the needs of the teams.
What you'll do:
Design/Build
- Be involved early in discusses within the organization on how to improve the effectiveness of our process. Providing insight and perspective on potential solutions. Building requirements and getting buy in before delivering.
- Create proposals on improvements to our instance, getting buy in, before delivering final solutions.
- Integrate Salesforce with solutions such as Marketing Automation Platforms, Data Warehouses, and Telephony Systems.
- Produce specialized reporting packages, dashboards, scorecards, data extracts, ad-hoc analysis
- Work closely with teams to define reporting requirements, translating these into high quality actionable dashboards and reports.
- Create high quality documentation of processes
- Continuously explore new ways to cut and slice the data into fresh and original perspectives to reveal new insights that were previously undetected
- Design, build and implement business intelligence tools and visual analytics to drive faster decisions and better results
- Generate a story or narrative about the data that bring valuable insights and actionable recommendations to senior management executive leadership
- Deliver insightful ad-hoc analyses and recommendations for strategic initiatives
- Validate the quality and integrity of data and reporting processes used in generating the reports
Requirements:
- University or College degree
- Strong analytical skills with the ability and desire to generate new and innovative illustrative views of key business data
- A passion for data exploration and deep dives into big data and small data
- 1+ years of experience as SFDC Admin, BSA, or BA.
- Experience with Lightning UI is preferred.
- Strong understanding of Salesforce.com best practices and functionality
- Experience with business intelligence tools such as Looker, Tableau, Qlik, etc
- Strong understanding of Flow within the Salesforce ecosystem.
- Strong analytical problem solving skills with ability to critically evaluate business problems and find optimal solutions
- Highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently
- Energetic and enthusiastic team player, capable of working both independently and in a team environment with high attention to detail for accuracy, and initiative to follow up on items and get things done
- Experience conducting reporting and analysis in consumer credit risk or collections at a financial institution an asset
- Advanced skills in using PowerPoint to create management presentations
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Credit Analyst
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Credit Analyst to join our growing Lending team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for a self-motivated and energetic Credit Analyst to join our Lending Department. This role will support various teams within the operations division: funding, underwriting, collections, sales and service. You have a proven track record of working independently in a fast-paced and changing environment. You have a strong credit background and are able to identify trends to improve portfolio performance. You take the initiative to ensure credit and fraud related risks are minimized.
The responsibilities of the Credit Analyst include disbursing all applications, auditing loan quality, reporting portfolio performance, monitoring partner activity, assisting with compliance management and performing secondary review on all loans.
The ideal candidate will have experience in a credit or underwriting role within a financial institution, have a proven track record to improve efficiency, and the ability to maintain focus in a fast-paced and changing environment.
What you'll do:
- Reviewing & Funding Applications
- Review and assess all applicant’s credit quality and documentation quality to determine if they meet Financeit’s Funding and Disbursal policies and guidelines
- Request additional adjudication on loans that contain errors on: Proof of Income calculation or Loan Documentation
- Escalate and interrupt the disbursal of a loan that contravenes any funding and disbursal policies as outlined in the Underwriting Guidelines
- Adhere to all compliance measures as outlined in the Compliance Management Program and Consumer Law Policies
- Monitor and flag any applications that are suspected of Fraudulent Activity up to and including Identity Theft to the Risk and Lending management team for further action
- Work closely with Customer Service, Underwriting, Risk, Sales and Tech teams in ensuring excellent customer service levels and product integrity
- Analyze existing credit and reporting trends to identify opportunities, gaps, and areas of concern/improvement for the lending team.
- Provide general assistance with ad hoc reporting as necessary
- Support the quality assurance and auditing process by reviewing and evaluating applications and calls on a monthly basis
- Monitor existing application activity for potential fraud or risk assessment
- Brainstorm and create various new insightful research projects using available data and share with key stakeholders
- Understand and use our UAT environment to test new product changes as required by the business
- Work with Sales and Operations managers to provide feedback and training opportunities for staff development
- Run ad hoc training sessions based on trends identified during audits
- Crossed trained to assist in underwriting, funding and customer service
Requirements:
- Minimum 2 years of credit analysis or related industry experience
- In-depth knowledge of Risk Management and Credit Evaluation
- Strong analytical skills and extreme attention to detail
- Strong problem solver
- Solid planning, organizing and time management skills
- Excellent oral and written communication skills
- Ability to work with minimal supervision
- Ability to multi-task and can adjust priorities on-the-fly
- Proficiency in MS Office
- Bachelor’s degree
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Project Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Project Manager to join our growing PMO team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Project Manager under the direction of the Project Management Office (PMO), will primarily be responsible for assisting with the planning and execution of major strategic projects. This role will have exposure across all business units and will work cross-functionally with teams to execute projects. The successful candidate will bring experience and passion for a blend of project leadership, strategic development, analytics, project management and reporting.
What you'll do:
- Support the strategic planning process, and ensure project delivery meets the business case objectives of scope, budget, timeline and quality
- Collaborate with business units to build consensus on strategic initiatives and identify interdependencies, risks, resourcing, and timing
- Establish project KPIs and help deliver value from project through consistent quality, structure and clarity of all project deliverables
- Develop and execute on the cross-functional plan including establishing governance, reporting, communication and change management for strategic initiatives
- Monitor and report on project progress to stakeholders
Requirements:
- 5-7 years of relevant work experience
- Bachelor’s Degree required, advanced degree a plus
- Prior experience in consulting is an asset or Project Management Professional (PMP) certification
- Working knowledge of Project Management Body of Knowledge (PMBOK) standards an asset
- Working knowledge of agile-based software development lifecycles
- A strategic thinker with proven project management skills
- Ability to establish project objectives, build work plans, assemble teams, and deliver results
- Strong communication skills and a team player with a proven ability to work cross-functionally within an organization
- A self-starter who thrives working in ambiguous situations and a fast-paced work environment
- Experience developing and delivering executive level presentations
- Highly organized and detail oriented, comfortable balancing multiple competing projects
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Bilingual Customer Success Representative
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Bilingual Customer Success Representative to join our growing Operations team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for an enthusiastic and self-motivated Bilingual Customer Success Representative to join the Financeit team. As a Bilingual Customer Success Representative, you will be the go-to person to help answer questions, troubleshoot problems and provide a great experience for our Partners and Borrowers. You’ll also oversee and coordinate loan payments.
What you'll do:
- Provide top notch customer service by resolving Partner and Borrower inquiries via phone (inbound and outbound) and email
- Respond to all inquiries promptly and maintain detailed notes and customer information
- Post, reconcile, and balance daily financial transactions related to loan payments and reversals
- Maintain strict service level agreements associated with payment processing and daily, weekly, and monthly reconciliations
- Understand all the ins and outs of Financeit’s services and products
- Identify opportunities to improve overall customer service experience
- Be an internal champion and voice for our Partners/Borrowers
- Work on other special projects to improve the customer experience
Requirements:
- Fluency in both English and French (verbal and written)
- Proven track record with client relationship management
- Previous payment processing experience (cheque and cash handling) would be an asset
- Ability to multi-task and meet deadlines
- Customer centric and positive attitude
- Flexible work schedule, evenings and weekend shifts
- Efficient and likes to tackle problems with resolve to see them through to completion
- Excellent oral and written communication skills
- Proficiency in MS Office
- Availability between the hours of 9:00 AM and 9:00 PM Monday to Friday, and between 10:00 AM to 6:00 PM on Saturdays and Sundays. Additional bonus will be paid for Sunday shifts.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Marketing Coordinator
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Marketing Coordinator to join our growing Marketing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
We are looking for a well-versed B2B marketer, who is driven to constantly improve on the status quo, has a proven track record of building successful, integrated marketing campaigns for SMB audiences; and is passionate about financial technology.
Reporting to the Director of Marketing, you will be responsible for developing, managing and supporting successful marketing campaigns, and communication strategies that attract new merchants as well as support the engagement, retention and growth of current dealers.. You will arm the Financeit Sales team with exceptional partner collateral and help grow loan volume by communicating key product and program differentiators, promotional offerings and recognition programs.
The ideal candidate will have experience executing across all marketing channels with strengths in sales alignment, campaign execution, as well as building multi-purpose marketing assets. You will have the opportunity to help build merchant appreciation programs and support digital lead generation efforts, branding projects and internal project management.
You will have a strong understanding of how to use data to engage SMBs. You will be receptive to growth and change whilst demonstrating expertise, professionalism and have a passion for marketing within a dynamic start-up culture.
What you'll do:
- Assist in designing and developing marketing collaterals and promotional materials
- Work with business intelligence and sales to inform our customer experience strategies
- Prepare marketing activity reports and metrics for measuring program success
- Solicit input from key internal stakeholders regarding campaign plan requirements
- Partner with internal teams to create compelling content and offerings mapped to customer profiles
- Support the marketing team by implementing marketing tactics in a variety of areas, including optimization, advertising, direct marketing, and event planning.
- Act as a brand steward, ensuring all messaging conforms to branding guidelines, legal requirements and remains consistent across other the other lines of business
Requirements:
- 1-3 years of marketing experience in B2B or B2B2C marketing
- Bachelor’s degree in Marketing or a related discipline
- Demonstrated success leveraging a wide range of marketing channels in campaign execution
- Exceptional writing and editing, communication and presentation skills
- Strong understanding of marketing processes and workflows for best-in-class practices
- Solid understanding of key systems and tools used in marketing, e.g. email marketing programs, CRM (Salesforce, Pardot)
- Well-organized and detail oriented
- Diplomatic and tactful approach when building and nurturing internal and external relationships
- A strong team player with a positive, high-energy attitude. You love marketing, you love helping businesses grow and you love working with great people to achieve common goals
- Enjoy a balance of strategic work with hands-on-implementation, rolling up your sleeves is a must
- Experience with Adobe Creative Suite tools is considered an asset
- Experience and/or knowledge of the financial services and payments industries is considered an asset, but not required
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Developer In Test
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Developer In Test to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
As a Developer in Test you will bring hands-on contributions to the FinanceIt/Centah product teams with the use of automation, software engineering, and up to date test practices. This is a key role for our Agile team concentrating on Security testing.
You will provide Software Quality support to our product team by automating the build-test-deploy lifecycle for a wide variety of services. You will also roll up your sleeves and do manual testing when needed.
You are comfortable coding in modern Object Oriented languages such as one of the following languages: Java, Python, Ruby, etc. You are not only a good coder but you know how to design with testability in mind, you have written and tested your own software in the past. You don’t test quality into the product, you build quality into the product.
We are an agile organization; our teams regularly use pairing techniques, giving you exposure to the full code base. You will work as part of an agile team that brings together Developers, DevOps, QA, and Product Management.
If you are creative, customer focused, have a passion for automation, and would like to try new technologies then the Financeit team is right for you!
What you'll do:
- Coding new and maintaining existing automated tests in Ruby and other test tools
- Assist with manual testing when needed
- Ensure test scenarios are considered during backlog refinement and sprint planning
- Focus test scenarios from customer perspective both positive/negative, intention rather than implementation
- Pair with development team members to implement tests at all levels
- Live by and mentor your peers on QA best practices
- Work with business and other stakeholders to get input on test scenarios
- Participate in implementation of CI/CD pipelines for new products
- Monitor CI/CD pipelines, quality of builds, and analyze test failures
- Reduce redundancy in test automation
- Perform manual exploratory testing to identify potential additions to automation tests
- Report defects as they arise to product team through JIRA
- Provide support to our operational teams for systems in production
- Develop and maintain integration, end-to-end and regression test suites
- Perform testing that includes the identification, verification and exploitation of vulnerabilities as well as subsequent privilege escalation (post exploitation) in order to assess the risk arising from the vulnerabilities.
- Identify, and report vulnerabilities that cannot be identified by scanners or tools.
- Review and identify false positives generated.
- Contribute to the review of internal processes, services and tools and assist in identifying, aligning, and implementing improvements. Mentor less experienced staff.
- Stay up to date on the latest exploits and security trends.
Requirements:
- Ability to write quality code in at least one OOP language like Ruby, Java, C# .
- Computer Science fundamentals in OO design, data structure and algorithm.
- Able to work with the relevant security testing tools like Wireshark, Nessus, Burp Suite and Metasploit
- Practical knowledge of the OWASP Testing Guide
- Exposure to working with development tools supporting Continuous Deployment: GIT, Jenkins, Kubernetes, etc.
- Your GIT experience extends beyond ‘push/pull’; you should be comfortable troubleshooting and handling conflicts.
- You feel at home on the Linux command line. Though you will not focus your efforts on bash scripting none of the following should make you uncomfortable: ‘vi’, ‘awk’, ‘sed’
- Demonstrable experience creating and designing tests using REST APIs
- Familiarity and understanding of Agile SDLC
- Complete comfort working with Atlassian toolset
- You are comfortable with a variety of test automation frameworks RSpec, Cucumber, pytest, junit, Puppeteer, etc.
- Please include your open source contributions on github.com, we would love to take a peek. Be sure to include your StackOverflow id, too!
You are made for this if you:
- Have experience testing processes and applications that deal with complex algorithms
- Strong analytical and problem-solving skills
- Positive, can-do attitude
- Creative thinking and natural curiosity
- The successful candidate should be energetic and enthusiastic and able to work with flexibility in a highly dynamic environment with stakeholders from variety of teams
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Channel Marketing Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Channel Marketing Manager to join our growing Marketing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Channel Marketing Manager will be a high-impact member of the Growth team that delivers marketing support to increase activity and pipeline growth. You will play a key role in driving enablement and marketing initiatives including promotional management, execution, tracking and reporting. We are looking for a creative and driven Channel Marketing Manager to lead Financeitʼs Enterprise Accounts Marketing Programs for our business. This role is accountable for the efficient development and execution of Enterprise marketing programs, expanding Financeitʼs footprint and revenue within national, multilayer accounts and fully integrated with the Sales and Marketing strategy.
You will be responsible for all Acquisition, Retention and Development strategies within the Enterprise segment, driving thought leadership, awareness and demand generation. As part of the Marketing Team, the Enterprise Marketing Managerʼs success relies on working closely with all key stakeholders including: Sales, Product and Technology, PR, Marketing Operations and Creative Services. You will draw on your experience with partner acquisition and enablement tactics including email communications, webinar and events, as well as your tactical acuity, digging into campaign details to understand what is working and what is not.
Requirements:
- 5 plus years of experience
- College Diploma or Bachelorʼs degree with a focus on Sales, Marketing or Business preferred, or equivalent experience
- Driven, high energy, can-do attitude
- Strong project planning and execution skills, with strong sense of project ownership and ability to anticipate possible roadblocks and provide viable solutions
- Excellent organizational skills with the ability to prioritize, multitask and manage time effectively, and keep schedules and projects in order and up to speed
- Demonstrable competencies in Enterprise Marketing; experienced in developing and executing integrated modern marketing plans and tech product solutions for Manufacturers based on business needs and with a deep understanding of audience generation strategies and segmentation for the complete buying cycle.
- Strong knowledge of the various marketing disciplines especially Account Based
- Marketing and large Enterprise marketing
- Thorough knowledge and practical working experience of a wide range of direct marketing channels from events and trade shows to traditional marketing, website, SEM, social media and nurture campaigns
- Strong business acumen, analytical competency and influencing skills
- Able to focus on the detail as well as the bigger picture
- Experience of using modern marketing and sales processes and systems, preferred experience with Salesforce and Pardot
- Experience of working with senior level decision makers and third party organizations to manage & motivate cross functional teams and push creative barriers in communicating with customers
- Excellent writing, editing, presentation and communication skills
- Enthusiastic, open, adaptable and assertive personality with strong drive and proven ability to perform in a high-paced environment
- Fluency in English, Working knowledge of French desirable
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Not what you are looking for?
Not to worry. We’re always on the lookout for talented people. Tell us why you’d be a great fit at humanresources@financeit.io
Financeit is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs. Learn more about Accessibility at Financeit here.