Bring your ideas to work
When you join Financeit, you become part of a smart, driven team and an award-winning culture. We’ve been named one of Canada’s Most Admired Corporate Cultures™ and we’re featured in The Career Directory. But what makes our culture so great? Casual dress code, open communication, and team socials to start. Join us and find out for yourself.
Where we work.
Our headquarters, located in Toronto’s Entertainment District, is easily accessible, with TTC subway and streetcar stops just around the corner. Union Station is a stone’s throw away and a bike path arrives right at our doorstep.
Ideas live here.
We’re always on the lookout for creative, idea-driven people to add to our team. We’re a collaborative bunch, so bring your big ideas to work.
What about benefits?
We offer more than just the basics. Take advantage of our RRSP matching, our maternity leave top-up program, as well as onsite massage, yoga, and fitness. Our lifestyle spending account will cover part of the tab, and you’ll have standard medical, dental, vision and wellbeing coverage as well.
Open Positions:
Developer In Test
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Developer In Test to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
As a Developer in Test you will bring hands-on contributions to the FinanceIt/Centah product teams with the use of automation, software engineering, and up to date test practices. This is a key role for our Agile team concentrating on Security testing.
You will provide Software Quality support to our product team by automating the build-test-deploy lifecycle for a wide variety of services. You will also roll up your sleeves and do manual testing when needed.
You are comfortable coding in modern Object Oriented languages such as one of the following languages: Java, Python, Ruby, etc. You are not only a good coder but you know how to design with testability in mind, you have written and tested your own software in the past. You don’t test quality into the product, you build quality into the product.
We are an agile organization; our teams regularly use pairing techniques, giving you exposure to the full code base. You will work as part of an agile team that brings together Developers, DevOps, QA, and Product Management.
If you are creative, customer focused, have a passion for automation, and would like to try new technologies then the Financeit team is right for you!
What you'll do:
- Coding new and maintaining existing automated tests in Ruby and other test tools
- Assist with manual testing when needed
- Ensure test scenarios are considered during backlog refinement and sprint planning
- Focus test scenarios from customer perspective both positive/negative, intention rather than implementation
- Pair with development team members to implement tests at all levels
- Live by and mentor your peers on QA best practices
- Work with business and other stakeholders to get input on test scenarios
- Participate in implementation of CI/CD pipelines for new products
- Monitor CI/CD pipelines, quality of builds, and analyze test failures
- Reduce redundancy in test automation
- Perform manual exploratory testing to identify potential additions to automation tests
- Report defects as they arise to product team through JIRA
- Provide support to our operational teams for systems in production
- Develop and maintain integration, end-to-end and regression test suites
- Perform testing that includes the identification, verification and exploitation of vulnerabilities as well as subsequent privilege escalation (post exploitation) in order to assess the risk arising from the vulnerabilities.
- Identify, and report vulnerabilities that cannot be identified by scanners or tools.
- Review and identify false positives generated.
- Contribute to the review of internal processes, services and tools and assist in identifying, aligning, and implementing improvements. Mentor less experienced staff.
- Stay up to date on the latest exploits and security trends.
Requirements:
- Ability to write quality code in at least one OOP language like Ruby, Java, C# .
- Computer Science fundamentals in OO design, data structure and algorithm.
- Able to work with the relevant security testing tools like Wireshark, Nessus, Burp Suite and Metasploit
- Practical knowledge of the OWASP Testing Guide
- Exposure to working with development tools supporting Continuous Deployment: GIT, Jenkins, Kubernetes, etc.
- Your GIT experience extends beyond ‘push/pull’; you should be comfortable troubleshooting and handling conflicts.
- You feel at home on the Linux command line. Though you will not focus your efforts on bash scripting none of the following should make you uncomfortable: ‘vi’, ‘awk’, ‘sed’
- Demonstrable experience creating and designing tests using REST APIs
- Familiarity and understanding of Agile SDLC
- Complete comfort working with Atlassian toolset
- You are comfortable with a variety of test automation frameworks RSpec, Cucumber, pytest, junit, Puppeteer, etc.
- Please include your open source contributions on github.com, we would love to take a peek. Be sure to include your StackOverflow id, too!
You are made for this if you:
- Have experience testing processes and applications that deal with complex algorithms
- Strong analytical and problem-solving skills
- Positive, can-do attitude
- Creative thinking and natural curiosity
- The successful candidate should be energetic and enthusiastic and able to work with flexibility in a highly dynamic environment with stakeholders from variety of teams
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Fulfillment Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Fulfillment Manager to join our growing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Centah is seeking a highly motivated and results-oriented Fulfillment Manager to work with our Business Development & Fulfillment Team to recruit and oversee contractors in a variety of different installation categories. Reporting to the Director of Fulfillment, you will play a key role in supporting Centah’s growth objectives by prospecting potential new partners, getting them approved and using Centah’s platform. You will also collaborate with the Fulfillment team to prepare and negotiate agreements with Contractors, OEM’s and key big box retailers.
What you'll do:
- Identify coverage gaps in Centah’s Marketplace of home installation services
- Work closely with Director of Business Development to Identify, recruit, and cultivate a diverse network of home contractors in identified product categories to achieve program goals
- Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new Service Providers
- Maintain network coverage with a goal to have backup service providers in our database
- Analyze performance metrics and allocate business to best performing partners to ensure that the client experience is satisfactory.
- Regular communication with Service Providers to provide performance reviews, marketing plans and program enhancements
- Manage all customer escalations; ensuring the customers receive timely communications and following up with contractors to ensure customer satisfaction.
Requirements:
- Experience in the Do It For Me Home Installation Services preferred
- Minimum 5 yrs Experience with hands-on direct sales and relationship management
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- You should know your way around a CRM, ideally Salesforce
- Strong organizational skills
- Ability to multitask and meet deadlines in a fast paced environment
- Strong customer service and retail background are pluses
Benefits:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Fraud Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Fraud Manager to join our growing Risk team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Manager, Fraud will primarily be responsible for the development, maintenance, and enforcement of Fraud prevention strategies to mitigate losses resulting from new account origination fraud.
What you'll do:
- Monitor fraud transaction trends and make recommendations to senior management on changes to operating practices and procedures to mitigate the risk identified through investigative findings.
- Assess the effectiveness of fraud prevention tools in place in the organization, and identify and implement tool and process enhancements.
- Gather and analyze data on fraud trends and key indicators, and develop strategies to optimize fraud prevention with minimal adverse impact to legitimate customers and transactions.
- Support the analysis and assessment of external vendors.
- Conduct detailed investigations and reporting on new account origination fraud and unusual or suspicious account activity.
- Provide support & assistance in resolving complex disputes/fraud cases, including completing inbound and outbound calls where needed, and taking appropriate action based on the outcome of the investigation.
Requirements:
- University degree or College diploma in a relevant discipline.
- Minimum of 3 years of experience in a fraud investigations role in a consumer lending environment.
- Solid understanding of fraud management policies, tools, and processes.
- Strong analytical problem solving skills with ability to critically evaluate business problems and find optimal solutions.
- Highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently.
- Energetic and enthusiastic team player, capable of working both independently and in a team environment with high attention to detail for accuracy, and initiative to follow up on items and get things done.
- Bilingualism (English/French) considered an asset.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Channel Marketing Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Channel Marketing Manager to join our growing Marketing team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Channel Marketing Manager will be a high-impact member of the Growth team that delivers marketing support to increase activity and pipeline growth. You will play a key role in driving enablement and marketing initiatives including promotional management, execution, tracking and reporting. We are looking for a creative and driven Channel Marketing Manager to lead Financeitʼs Enterprise Accounts Marketing Programs for our business. This role is accountable for the efficient development and execution of Enterprise marketing programs, expanding Financeitʼs footprint and revenue within national, multilayer accounts and fully integrated with the Sales and Marketing strategy.
You will be responsible for all Acquisition, Retention and Development strategies within the Enterprise segment, driving thought leadership, awareness and demand generation. As part of the Marketing Team, the Enterprise Marketing Managerʼs success relies on working closely with all key stakeholders including: Sales, Product and Technology, PR, Marketing Operations and Creative Services. You will draw on your experience with partner acquisition and enablement tactics including email communications, webinar and events, as well as your tactical acuity, digging into campaign details to understand what is working and what is not.
Requirements:
- 5 plus years of experience
- College Diploma or Bachelorʼs degree with a focus on Sales, Marketing or Business preferred, or equivalent experience
- Driven, high energy, can-do attitude
- Strong project planning and execution skills, with strong sense of project ownership and ability to anticipate possible roadblocks and provide viable solutions
- Excellent organizational skills with the ability to prioritize, multitask and manage time effectively, and keep schedules and projects in order and up to speed
- Demonstrable competencies in Enterprise Marketing; experienced in developing and executing integrated modern marketing plans and tech product solutions for Manufacturers based on business needs and with a deep understanding of audience generation strategies and segmentation for the complete buying cycle.
- Strong knowledge of the various marketing disciplines especially Account Based
- Marketing and large Enterprise marketing
- Thorough knowledge and practical working experience of a wide range of direct marketing channels from events and trade shows to traditional marketing, website, SEM, social media and nurture campaigns
- Strong business acumen, analytical competency and influencing skills
- Able to focus on the detail as well as the bigger picture
- Experience of using modern marketing and sales processes and systems, preferred experience with Salesforce and Pardot
- Experience of working with senior level decision makers and third party organizations to manage & motivate cross functional teams and push creative barriers in communicating with customers
- Excellent writing, editing, presentation and communication skills
- Enthusiastic, open, adaptable and assertive personality with strong drive and proven ability to perform in a high-paced environment
- Fluency in English, Working knowledge of French desirable
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Senior Software Developer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Senior Software Developer to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Our Development team is searching for experienced full stack Senior Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
- Reading and maintaining the existing code base
- Designing and writing clean and testable code
What you'll do:
- Experience with modern application frameworks such as Ruby on Rails.
- Proud of writing clean, testable, and maintainable code
- Curiosity and excitement about technology and continuous learning and development
- Strong interpersonal and organizational skills
- Ability to work at a steady, sustainable pace.
- Not afraid to think
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
IT Support Specialist
About the role:
We are looking for an enthusiastic IT generalist that has a broad set of technical skills to help our IT team support its internal users.
The successful candidate is a personable team player with a positive attitude, strong communication, and presentation. They must multi-task and thrive in a fast-paced start-up environment and hold themselves accountable for results. They will also be expected to manage their time effectively, and responsibly. Call center experience is a plus, specifically Ring Central.
This position will report directly to the Information Technology Manager and will work closely with everyone in the Financeit IT team. We're currently working remotely, but we have a lot of fun in team meetings over Zoom.
Core Responsibilities:
- Register and classify received Incidents and undertake an immediate effort to resolve them as quickly as possible
- Process and respond to service requests and keep users informed about their incident’s status at agreed intervals. Service Requests include but are not limited to: provisioning/deploying computers, application installation, inventory management, Wi-Fi setups, VoIP phone setup
- Monitor the Local Area Network which includes Internet Connectivity
- Monitor and help maintain the VoIP Telephone System (Ring Central)
- Supporting call center agents must be prioritized
- Install and configure operating systems and applications
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems and diagnose and solve hardware or software faults
- Apply excellent problem-solving skills to uncover the root cause for technical issues and creatively find ways to resolve them
- Communicating complex concepts to a general audience
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Walk staff or clients through a series of actions, either face to face or remotely over Bomgar or telephone
- Set up new user accounts and profiles and resolve password issues
- Respond within agreed time limits to call-outs
- Prioritize and manage many open cases simultaneously
- Establish a good working relationship with customers and other professionals, e.g., software developers
- Test and evaluate new technologies and find new innovative ways to help with job efficiency
- Minimum 2 years experience in an IT support or related role in an enterprise environment
- Post secondary school education, relating to IT and any other IT/network related qualifications or training are also desirable
- ITIL V3 Foundations Certification
- Microsoft Certified Professional Certification (MCP), an advantage
- Having a working knowledge of common information technologies and systems
- Expert-level Knowledge on Windows and Mac Client Operating Systems
- Should be able to display a technical, logical thought process
- Good Working knowledge on Windows Active Directory /JAMF
- Maintain composure and customer focus while troubleshooting and solving issues.
- Good working knowledge on Networking technologies (VPN, Wi-Fi, LAN)
- Interested in cutting edge technologies
- Must be energetic and have high attention to details
- Must not be afraid to think or speak out loud
- Must be willing to work on shifting schedules and on-call duties
- Be self-sufficient and a self-motivated individual actively seeking tasks and trying to apply their unique skill sets to resolve any issues they may encounter
- An award-winning culture with regular social events + team lunches
- Competitive pay
- Comprehensive medical, dental and vision coverage + fitness reimbursement
- 401k Contribution matching
- Career learning and development programs
- Casual dress code
Regional Sales Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Regional Sales Manager to join our growing Sales team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects. This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. This position will report directly to the Sales Manager and will work closely with everyone on the Financeit team. To be successful in this new role, you must welcome challenge and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. You have the ability to stay organized while maintaining an “impossible to stay organized” speed, pay attention to small details, while never forgetting about the big ones and focusing on customer success above all else. The Regional Sales Manager will be expected to focus at least 50% of their efforts in the field, hunting new prospects and interacting with signed merchants within their defined territory. *All the face to face meetings with merchants currently take place virtually via Zoom due to the COVID-19 pandemic.What you'll do:
- Develop, maintain and manage strong relationships with our merchants through a minimum of one face to face meeting per merchant per month
- Generate and close new leads in the Home Improvement and Home Services industry
- Re-activate existing underperforming accounts as assigned in your territory
- Use expert product knowledge and sales consultation to increase merchant activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Execute regular training and coaching sessions with merchants
- Ensure compliance to our approval and risk requirements
- Maintain accountability through daily and weekly reporting of all sales activities
- Produce reports, analyze data, identify trends, and provide recommendations
- Communicate process and system gaps when discovered to appropriate levels of management
- Strive to meet individual and team targets on a monthly basis
- Travel is required
What you'll need to succeed:
- College diploma or Bachelor's degree or equivalent practical experience
- 5 years of experience with hands-on direct sales and relationship management
- 2+ years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- Experience using CRM tools, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Bilingual Merchant Activation Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Bilingual Merchant Activation Manager to join our growing Sales team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Bilingual Merchant Activation Manager is responsible for working with our newly approved merchants to train and coach them on the Financeit product. The mission of this role is to grow volume with existing Partners, while getting new merchants ramped up and generating consistent volume. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.What you'll do:
- Ensure seamless and positive merchant experience during transition from Merchant Approval Team
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
- Develop and execute training sessions with new merchants on the Financeit platform
- Manage communication effectively when connecting and scheduling training with merchants
- Maintain accountability through daily and weekly reporting of all sales activities
- Use expert product knowledge and sales consultation
- Communicate process and system gaps when discovered to appropriate levels of management
What you'll need to succeed:
- College Diploma or BA degree or equivalent practical experience
- Experience with hands-on direct sales and relationship management
- Experience in lending, financial services or banking is an asset
- Experience in consumer lending, SaaS or financial services is preferred
- Strong B2B sales and relationship management skills
- Proficiency in Salesforce or other CRM tools
- Effective communication, interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Bilingual French and English
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Bilingual Merchant Activation Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Bilingual Merchant Activation Manager to join our growing Sales team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
The Bilingual Merchant Activation Manager is responsible for working with our newly approved merchants to train and coach them on the Financeit product. The mission of this role is to grow volume with existing Partners, while getting new merchants ramped up and generating consistent volume. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.What you'll do:
- Ensure seamless and positive merchant experience during transition from Merchant Approval Team
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
- Develop and execute training sessions with new merchants on the Financeit platform
- Manage communication effectively when connecting and scheduling training with merchants
- Maintain accountability through daily and weekly reporting of all sales activities
- Use expert product knowledge and sales consultation
- Communicate process and system gaps when discovered to appropriate levels of management
What you'll need to succeed:
- College Diploma or BA degree or equivalent practical experience
- Experience with hands-on direct sales and relationship management
- Experience in lending, financial services or banking is an asset
- Experience in consumer lending, SaaS or financial services is preferred
- Strong B2B sales and relationship management skills
- Proficiency in Salesforce or other CRM tools
- Effective communication, interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Bilingual French and English
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Account Manager
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for an Account Manager to join our growing Sales team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Reporting into the Senior Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.What you'll do:
- Develop, maintain and manage strong relationships with our business partners
- Use expert product knowledge and sales consultation to increase partner activity
- Regularly update and coach partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Develop and execute regular training and coaching sessions with small and midsize businesses
- Ensure new employees at merchants are fully training on Financeit platform
- Ensure compliance to our approval and risk requirements
- Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
- Work closely with the Merchant Approval, Activation and Engagement teams in order to improve the overall sales journey
What you'll need to succeed:
- BA degree or equivalent practical experience
- 3 years of experience with hands-on direct sales and relationship management
- 2 years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
- Strong customer service and retail background are pluses
- Bilingual French and English
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
DevOps Engineer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a DevOps Engineer to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
As a Devops Engineer, you have deep technical knowledge, with at least 3 years of experience in DevOps Work in AWS. Which should also include a minimum experience of 3 years Linux Systems administration. You’re always curious, a tinkerer and an engineer who uses ingenuity to solve hard problems. You have a security-focused mindset and approach everything with information security in mind. You have an insatiable appetite for learning and sharing your knowledge. You thrive in fast-paced startup environments and multi-task with ease. You hold yourself accountable for results. You are a developer first, systems administrator second. At Financeit you will be joining the Devops team and be allowed to take ownership of our production system configuration and its security. You will be joining a high-flying team seeing enormous success in market. You will also work with incredible colleagues that strive for excellence day in and day out.- Hosted and Cloud Infrastructure Management (AWS, Digital Ocean, Google Cloud Platform)
- Infrastructure Monitoring - responding to system alerts and resolving them
- Server Setup Configuration and Administration using AWS Cloudformation and/or Ansible, Terraform, Chef
- Server Patch Management
- MySQL and Postgresql Setup and Administration
- Systems Security Audit
- Systems Capacity Planning
- Attend and participate in Cybersecurity Training
- Participate in Financeit's Cybersecurity initiatives
What you'll do:
- Participate in infrastructure design discussions
- Implement change requests
- Respond to alerts or tickets concerning servers
- Perform System Patches and Upgrades
- Support the development and QA teams with their test infrastructure
- Other tasks to be assigned from time to time.
What you'll need to succeed:
- Proficiency with AWS Cloudformation and Ansible (Chef or Puppet proficiency also a plus)
- Proficiency with Amazon Code Deploy, Gitlab, Jenkins, and various CI/CD platforms
- Minimum of 3 years experience with Systems Linux Administration
- Expert knowledge with scripting languages
- Experience managing modern firewalls like AWS Security Groups, WAF, Intrusion Detection
- Expert level experience (2-3 years) with Postgresql including replication, monitoring, and database server tuning
- Excellent with all things related to databases including replication, monitoring, and database server tuning (i.e. MySQL, Postgres, Elasticsearch, Redis,)
- Comfortable writing bash scripts, as well as using any language to automate server related tasks
- Minimum of 3 years Experience with Ruby or similar scripting language
- Excellent communication skills
- Always aims for simplicity when designing solutions
- Likes Starwars (optional)
Additional Details:
Location: Fully remote work is available. You can also access our office located in Downtown Toronto if needed.
Hours: 9 - 5:00 PM
On call rotation 7 days a week
This position will report directly to the Director of IT and work closely with everyone on the Financeit team.
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Software Developer
Who are we?
Financeit is a rapidly-growing fintech and enterprise services company serving some of the largest home improvement and retail organizations in the United States and Canada, and we are looking for a Software Developer to join our growing Technology team. Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. For larger enterprise businesses, Financeit delivers an integrated suite of home improvement solutions, known as Centah, that includes leads and workflow management, live contact agents, financing and promotions, performance assurance and category development. We’re a diverse and dynamic company with an open office environment that’s seeking the best and brightest. Financeit is small enough that you can make an impact within the company, and large enough to make an impact in the market. As focused as we are on creating unique, category-defining products, we are also building a distinct and inclusive culture.About the role:
Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
- Reading and maintaining the existing code base
- Designing and writing clean and testable code
What you'll need to succeed:
- Experience with modern application frameworks such as Ruby on Rails.
- Proud of writing clean, testable, and maintainable code
- Curiosity and excitement about technology and continuous learning and development
- Strong interpersonal and organizational skills
- Ability to work at a steady, sustainable pace.
- Not afraid to think
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with a collaborative & inclusive team
- Competitive pay
- Comprehensive medical, dental and vision coverage + Lifestyle Account
- RRSP Matching and Maternity Leave Top Up Program
- Weekly virtual yoga classes, meditation & workout sessions
- Virtual events such as lunch & Learns, company parties, fun team activities and charity initiatives
- Career learning and development programs
Not what you are looking for?
Not to worry. We’re always on the lookout for talented people. Tell us why you’d be a great fit at humanresources@financeit.io
Financeit is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs. Learn more about Accessibility at Financeit here.