About the role:

As the Enterprise Business Development Analyst, you will primarily be responsible for compiling and analyzing data to provide insight that can better the operations of the team. This position will bring together data from multiple reporting platforms to analyze and interpret trends, as well as communicate results. This role will assist in the development and refinement of operational processes.

What you'll do:

• Support the Enterprise Business Development team in preparing presentations and proposals
• Conduct various analyses to identify and quantify new business opportunities
• Produce full business requirements for existing client applications
• Assist and/or liaise with internal resources to solve client concerns, issues, requests for new solutions, answering directly to clients or to designated Account Managers
• Conduct needs analysis and assist in development of campaign proposals that utilize Centah’s product offerings for value added solutions to clients
• Work with Sales team and development to build new system requirements for potential clients
• Work closely with upper management in all capacities, providing status updates as needed
• Review business processes and make recommendations for improving efficiency and service
• Compile and analyze data from multiple platforms
• Conduct analyses of trends and interpretation of results
• Monitor design activities through reporting systems; advise and enforce change as necessary
• Report on common sources of technical issues or questions and make recommendations to product team

What you'll need to succeed:

• BA degree or equivalent practical experience
• 3-5 years of related working experience
• 3-5 years experience within the Retail/OEM Home Improvement Industry.
• Working knowledge in Trade, Home Improvement Construction management and processes
• Proven ability to conduct relevant research and analyze complex data to identify underlying principles, reasons, or facts
• Excellent customer service & client facing skills
• Experience in an Agile environment, Lean, Scrum process - 3+ years
• Experience with User Stories, Story Points, Release Plans
• Exceptional BA client requirements gathering on software apps
• Project Management experience mandatory
• Superior problem-solving skills; excellent ability to anticipate and evaluate client problems
• Exceptional communication (verbal/written), strategic thinking and presentation skills
• Ability to understand and persuade to complex ideas and concepts
• Rubi on Rails knowledge is an asset
• Ability to analyze and present numerical data in tables, spreadsheets, and forms
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse business environment
• Experience using Looker, Salesforce and Microsoft Office programs such as Excel and PowerPoint are assets

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is seeking a highly motivated and results-oriented Director, Enterprise Business Development, who will be the driving force behind generating new sales and prospect Enterprise relationships to fuel the company for growth. You will be responsible for prospecting and closing large accounts, and achieving account level revenue and profitability targets. You will play a key role in supporting Financeit’s growth objectives by developing strategic business development plans, identifying potential new contractors, getting them approved and using our platform to fund financing volume. Our ideal candidate has had this sales experience working with OEM, Retail or Home Services businesses.

What you'll do:

• Cultivate executive relationships and a portfolio of new and existing enterprise clients
• Achieve account-level revenue and profitability targets for an assigned portfolio of accounts
• Identify opportunities to profitably deliver more value to clients
• Develop, maintain and manage strong relationships with potential new large accounts
• Develop strategic business development plans with leadership and support teams
• Develop professional proposals offering compelling solutions
• Use expert product knowledge and sales consultation to increase partner activity
• Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new contractors or OEM and Big Box Retailors
• Create and share best practices

What you'll need to succeed:

• BA degree or equivalent practical experience
• 8 years of experience with business development, and hands-on face to face direct sales
• 4-5 years of experience in the Retail, OEM, or Home Services industry is preferred
• Experience in selling complex workflow software with Trade/Construction projects and processes
• Experience in solving complex problems within the OEM or Trade management industry involving winning over many stakeholders responsible in making the business decision to purchase a solution you are selling.
• OEM experience is a must or Retail Big Box knowledge and process
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience working in financial services is an asset
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Experience using Looker, Salesforce and Microsoft Office programs such as Excel and PowerPoint are assets
• Strong customer service and retail background are pluses

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is seeking a highly motivated and results-oriented Manager, Enterprise Business Development, who will be generating new sales and prospect relationships for the Enterprise Services team. You will be responsible for prospecting and closing accounts, and achieving account level revenue and profitability targets. Our ideal candidate has had this sales experience working with OEM, Retail or Home Services businesses.

What you'll do:

• Prospect for potential large accounts using various methods such as cold calling, face-to-face meetings and networking
• Cultivate relationships with key decision makers with a portfolio of new and enterprise clients
• Achieve account level revenue and profitability targets for an assigned portfolio
• Develop, maintain and manage strong relationships with potential new large accounts
• Support strategic business development plans, working closely with upper management
• Develop professional proposals offering compelling Work flow solutions
• Use expert product knowledge and sales consultation to increase partner activity
• Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new contractors and OEM/Big Box Retailors

What you'll need to succeed:

• BA degree or equivalent practical experience
• 4-5 years of experience with business development, and hands-on face to face direct sales
• 2 years of experience in the Retail/OEM Home Improvement Industry is preferred
• Knowledge in selling complex workflow software with Trade/Construction projects and processes
• Experience in solving complex problems within the OEM or Trade management industry involving winning over many stakeholders responsible in making the business decision to purchase a solution you are selling.
• Knowledge of OEM or Retail Big Box processes
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience using Looker, Salesforce and Microsoft Office programs such as Excel and PowerPoint are assets
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Strong customer service and retail background are pluses

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

The Collections Manager will play an important role in driving collections performance as expand into the US market. You would be responsible for onboarding, oversight and working directly with multiple agencies that handle pre and post charge-off collections. You would also need to use analysis and observation in order to recommend strategy and process improvements to enhance and evolve the business.

What you'll do:

• Evaluate and onboard collection agencies
• Demonstrate an ongoing comprehensive working knowledge of first party and third-party regulations governing the Collections industry
• Analysis of reports to identify trends and provide direction to vendors for appropriate enhancements to call strategies
• Interact professionally with management of Agency vendors working pre and post charge off accounts for the most cost-efficient results within established Policy and Procedure
• Meet Customer Experience and Compliance standards through use of monitoring process of agencies
• Provide coaching and feedback of results to internal and vendor management teams
• Work with other departments such as customer service to problem solve and generate efficiencies

What you'll need to succeed:

Collections:

• Insightful collections strategist
• Collections end to end, early stage service, preventative care to late stage
• Building in house teams, performance management, recognition and compensation programs
• Compliance Management expert
• Knowledge of Probate, Legal and Bankruptcy standards
• SCRA handling, Credit bureau disputes
• Complaint handling as it relates to legal escalations and or to government agencies
• Quality Assurance
• Digital Collection strategies and channel management

Vendor Management:

• Running RFP processes
• Vendor assessment, scoring and due diligence
• Vendor onboarding & Management
• Managing multiple collection agencies simultaneously and improvement of SLA's

General:

• Bachelor’s degree in a relevant discipline is preferred
• Highly strategic in nature and a problem solver
• Ability to work independently based on general direction
• Strong analytical and conflict resolution skills.
• Collections, legal, analytics and recovery experience in the US
• Proficiency in MS Excel, Word, Google apps
• Experience in managing Agency/Client relationships.
• Ability to work and evolve our business with limited oversight
• Project management experience an asset
• High degree of accountability, takes ownership
• 10% Travel required

Preferred Skills:

• Experience growing and scaling departments
• Workflow Management with a focus on efficiency and process improvement
• Oversight and responsibility for multiple departments outside of collections. Ex. Customer Service, Cal Center, Lending or Service related
• Building programs from scratch including collections, compliance and or service
• Experience with startups
• Data and analytical skills
• Experience building or informing collections policies/procedures
• Experience with multiple collections platforms - building, requirements defining and reporting
• Independent and resourceful
• Strong communication skills

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

The Inside Account Manager will work on the Merchant Activation team, and is responsible for working with our newly approved merchants to train and coach them on the Financeit product. The mission of this role is to grow volume with existing Partners, while getting new merchants ramped up and generating consistent volume. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.

What you'll do:

• Ensure seamless and positive merchant experience during transition from Merchant Approval Team
• Teach businesses how to use our set of tools to position financing and offer monthly payments
• Grow volume with existing Partners, while getting new Partners ramped up and generating consistent volume
• Develop and execute training sessions with new merchants on the Financeit platform
• Manage communication effectively when connecting and scheduling training with merchants
• Maintain accountability through daily and weekly reporting of all sales activities
• Use expert product knowledge and sales consultation
• Communicate process and system gaps when discovered to appropriate levels of management

What you'll need to succeed:

• College Diploma or BA degree or equivalent practical experience
• Experience with hands-on direct sales and relationship management
• Experience in lending, financial services or banking is an asset
• Experience in consumer lending, SaaS or financial services is preferred
• Strong B2B sales and relationship management skills
• Proficiency in Salesforce or other CRM tools
• Effective communication, interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Customer service and retail background experience are pluses

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place.

What you'll do:

We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:

• Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
• Reading and maintaining the existing code base
• Designing and writing clean and testable code

What you'll need to succeed:

• Experience with modern application frameworks such as Ruby on Rails.
• Proud of writing clean, testable, and maintainable code
• Curiosity and excitement about technology and continuous learning and development
• Strong interpersonal and organizational skills
• Ability to work at a steady, sustainable pace.
• Not afraid to think

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is a growing company, and we’re looking for someone who can accelerate our growth! We are looking for a Senior Recruiter with full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees. As a Senior Recruiter, you will be responsible for delivering on all aspects of the recruiting process and will be involved in attending recruiting events, conducting pre-screening and interviewing, scheduling interviews, and completing background and reference checks. We’re looking for someone who’s passionate about finding top talent that will assist our People Success team in championing Financeit’s unique culture! Our ideal recruiter holds an academic HR background combined with work experience in screening, interviewing and assessing candidates. Ultimately, the responsibilities of the Senior Recruiter are to ensure our company attracts, hires and retains the best employees, while growing a strong talent pipeline.

What you'll do:

• Implement overall recruiting strategy and assist with the design of this strategy
• Develop and update job descriptions, job profiles, and job specifications
• Prepare recruitment materials and post jobs to appropriate job boards
• Source and recruit candidates by using databases, social media and other resources
• Pre-screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, competencies, soft skills, experience and aptitudes
• Schedule interviews with candidates for hiring managers
• Coordinate the offer process, and conduct reference, background and credit checks
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Network through industry contacts, association memberships, trade groups and employees.
• Develop a pool of qualified candidates in advance of need.
• Research and recommend new sources for active and passive candidate recruiting.
• Build networks to find qualified passive candidates.
• Use social and professional networking sites to identify and source candidates.
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote company’s reputation as “best place to work”
• Perform other special projects as assigned.

What you'll need to succeed:

• Minimum 5 years of recruitment experience.
• Diploma/Degree in Human Resources or other appropriate field preferred; CHRP designation preferred.
• Experience in competency profiling and job analysis an asset.
• Ability to strategically design and manage a recruiting budget.
• Previous experience with the competency profiling would be an asset.
• Proven work experience as a Recruiter (either an in-house recruiter, or at a staffing agency)
• Solid ability to conduct different types of interviews (structured, competency-based, stress etc). Experience developing competency based interview guides, and scorecards would be considered an asset.
• Familiarity with HR databases and Applicant Tracking Systems (ATS)
• Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS)
• Able to build and maintain lasting relationships with corporate departments, key business partners, and employees.
• Excellent communication and interpersonal skills
• Strong decision-making skills
• Able to respond quickly in a dynamic and changing environment.
• Innovative thinker, able to use and develop new sources for recruitment.

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for an experienced Product Manager to take ownership of the roadmap for the Financeit Enterprise Solutions platform through leading the definition, execution, and roll-out of features that support the needs of some of North America's largest enterprise businesses. We'd love to get to know you if you’re a detail oriented and analytical team player with a positive attitude and the experience to lead product development teams through all stages of the product lifecycle. You are also comfortable multi-tasking in a fast-paced and high-pressure startup environment, and hold yourself accountable for results. This position will report directly to the Director, Product Management and work closely with everyone on the Financeit team.

What you'll do:

• Gain a deep understanding of the external and internal customer needs, identify and fill product gaps and generate new ideas that drive operational efficiency, improve customer satisfaction, and drive growth.
• Prioritize the initiatives on the roadmap based on stakeholder aligned outcomes that are pre-defined and measurable.
• Produce detailed business and functional requirements documentation including complex scenario mapping based on a combination of qualitative research with quantitative data.
• Liaise with internal stakeholders for optimum solutions to delivering value, including UX, Customer Service, Collections, Finance, Legal, and Compliance to deliver product in a regulated industry.
• Lead 1-2 delivery teams, each consisting of Technical Product Owner, UX Designer, Content Writer, Developers and Quality Assurance groups in an agile product development cycle to facilitate timely iterative delivery.
• Support the team’s efforts led by the Technical Product Owner to figure out “how” a feature/story will be developed, including the breaking down of stories/requirements into technical tasks and effort estimation.
• Support delivery team coordination & alignment activities by participating in stand-ups, sprint planning, and sprint demos.
• Maintain relevant metrics that help the team see how they are doing.
• Monitor, track and provide outward communication for improved transparency on the team’s progress against their delivery goals for key product/feature releases.
• Drive product launches including working with PR / marketing team, executives, and other relevant stakeholders.

What you'll need to succeed:

• Minimum of 5 years of experience in product management, business analysis, or software development management.
• Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps.
• Knowledge and/or experience of Kanban, Scrum Methodologies, Extreme Programming and other team level Agile frameworks along with their strengths and shortcomings.
• Direct experience building out complex web/SaaS platforms for the banking / lending/ FinTech industry a big plus.
• Direct experience leading projects that involved the integration of multiple platforms via API communications.
• A knack for understanding customer needs and translating them into amazing products.
• Analytical and meticulous - can easily find the edge cases when developing business requirements.
• Exceptional written and in-person presentation skills.
• Ability to multi-task and meet deadlines under pressure.
• Ability to engage customers (external & internal) and ask them the right questions.
• Attention to detail and the tenacity to make sure quality standards are high.
• Ability to work with other disciplines to help make barriers disappear

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for an Implementation Manager to support our expanding Enterprise Services’ line of business. Enterprise Services consists of our suite of services designed for Big Box clients, including our Centah software. Centah is a collaborative, web-based work flow management solution that connects and empowers clients in the home services industry. The primary focus of this position will be to coordinate and manage all aspects of new client implementations and existing client enhancements to ensure the delivered services will meet client expectations. You will oversee and support multiple implementation projects at a time. In this role, you will be working closely with our Account Managers and Training team.

What you'll do:

• Coordinate and manage all aspects of new client implementations and existing client enhancements, including the overall intake process
• Ensure the delivered services meet client expectations
• Translate client needs into business requirements for the areas within the company that need to deliver services for a particular client
• Ensure that the Enablement Services team delivers the necessary training and support to effectively activate a new client
• Prioritize and schedule the various requests to ensure timely and high quality delivery
• Liaise with account managers, sales and operations functions to determine specific client needs and develop plans to execute against requirements
• Assist in ensuring new client launches are smooth and on time
• Based in Toronto with the potential for 10-20% average travel

What you'll need to succeed:

• BA degree or equivalent practical experience
• 2-3 years of project management experience
• Demonstrated project management skills with ability to manage multidisciplinary projects
• Internal and external customer service skills
• Proven track record with client relationship management
• Ability to multi-task and meet deadlines
• Customer centric and positive attitude
• Exceptional verbal and written communication skills, via phone and in person
• Demonstrated ability to learn and apply advanced concepts
• Knowledge of the Home Services industry, specifically within retail or manufacturing is a bonus
• Ability to learn and understand our products, clients, and industry
• Proficiency in MS Office

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for a dynamic and eager-to-learn the ropes individual who will be responsible for providing operational support for the team/company while working closely with the Sales & Marketing, Underwriting, Risk, Collections and Customer Service team.

What you'll do:

• Receive and validate supporting documentation and investigate any outstanding items
• Ensure all first reviews of documentation is complete, correct, compliant and authentic to ensure prompt and quick funding
• Adhere to established service level agreements (SLAs) and develop plan/s for communication to partners and clients and advise/consult with supervisor as appropriate
• Provide on the spot coaching to any merchants that require additional document policy training.
• Ensure critical loan application data is entered correctly in the system
• Participate in document review, operational improvements and loan review programs; support Risk and Credit Analysts as required
• Provide prompt, efficient, detailed customer-oriented service to all Partners and Borrowers
• Manage inbound and outbound phone calls, emails and other forms of communication and respond to all inquiries promptly and maintain detailed notes
• Conduct UAT testing on any new products as required by the business

What you'll need to succeed:

• Fluency in French (verbal and written)
• Ability to prioritize, meet deadlines, and make quick informed decisions
• Must be available to work on weekends and evenings
• Proficiency in MS Office/Google suite, and other tools plus
• Excellent keyboarding skills
• Strong problem solving, investigative and listening skills
• Keen attention to details
• Strong oral and written communication skills
• Strong ethics and moral values
• A go-get it attitude
• Ability to get along with people

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is looking for a seasoned Collections Specialist to join the Collections team!

What you'll do:

• Negotiate payment of debts in accordance with client and company guidelines
• Reduce aging and balance delinquencies
• Conduct skip tracing
• Coordinate outbound collection letters
• Suggest improvements on operational processes and establish best practices
• Produce reports, analyze data, identify trends, and provide recommendations
• Identify and escalate risks as well as potential fraud
• Update and document collection files with detailed information from clients, customers, agencies, and maintain professional communications
• Support the collections team and management on all objectives

What you'll need to succeed:

• Minimum 5 years’ experience as a proven collections expert in a banking or agency setting
• Bilingual in English and French is preferred
• Excellent written and oral communication
• Strong understanding of consumer credit (secured and unsecured)
• Excellent collections, skip tracing, and negotiation skills
• Excellent customer service skills and de-escalation abilities
• Proven track record of curing difficult accounts
• Thorough understanding of all privacy and collection laws
• Some US Collection experience is an asset
• Repossession and PPSA experience is an asset
• Proficient in Word, Excel, PPT, Google solutions – Chrome, Docs, Mail, Calendar, etc
• University Degree, College Diploma, and/or years of related experience
• Flexible hours and weekends

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for a self-motivated and energetic Credit Risk Specialist to join our Risk Management Department. Your responsibilities in this role will include assessing new and active merchant partners in Canada and the US based on Financeit partner onboarding and risk monitoring policies, ensuring credit and fraud related risks are minimized and policies and controls are adhered to. The Credit Risk Specialist will also be responsible for the review/audit of funded loans, ensuring that risk and underwriting policies are within stated guidelines. You will have a proven track record as an individual with the ability to work independently in a fast-paced and changing environment.

What you'll do:

• Assess all new potential merchant partners within the Canadian market and review company and business owner/director information to assess partner’s credit quality and performance as per Financeit onboarding guidelines
• Ongoing monitoring and evaluation of existing partners credit quality and performance, including assessing for potential fraud or AML risks
• Strong credit evaluation and analytical skills, including familiarity with applicable commercial credit bureau reports, financial statement assessment, and analysis measures
• Assess existing processes on an ongoing basis and make recommendations for improvement

• Other duties and responsibilities as assigned

What you'll need to succeed:

• Minimum 2 years of related experience working in indirect personal loan finance or similar. Preference will be given to candidates with direct experience in Home Improvement or Vehicle financing.
• Strong credit evaluation and analytical skills, including familiarity with both commercial and consumer credit bureau report analysis
• Intermediate level of understanding of financial statement and cash flow analysis including the calculation of key financial ratios
• Bachelor’s degree in business or other related discipline
• Strong planning, organizing and time management skills
• Excellent oral and written communication skills
• Bilingualism preferred
• U.S. experience an asset
• Ability to work with minimal supervision
• Ability to multi-task and adjust priorities on-the-fly
• Proficiency in MS Office

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

With a focus on driving sales volume in a defined territory, the Outside Sales Representative will be responsible for working with existing accounts and hunting and qualifying new prospects. This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. This position will report directly to the Sales Manager and will work closely with everyone on the Financeit team. To be successful in this new role, you must welcome challenge and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. You have the ability to stay organized while maintaining an “impossible to stay organized” speed, pay attention to small details, while never forgetting about the big ones and focusing on customer success above all else. The Outside Sales Representative will be expected to focus at least 50% of their efforts in the field, hunting new prospects and interacting with signed merchants within their defined territory.

What you'll do:

• Develop, maintain and manage strong relationships with our merchants through a minimum of one face to face meeting per merchant per month
• Generate and close new leads in the Home Improvement and Home Services industry
• Re-activate existing underperforming accounts as assigned in your territory
• Use expert product knowledge and sales consultation to increase merchant activity
• Regularly update and coach partners on the Financeit program and process
• Teach businesses how to use our set of tools to position financing and offer monthly payments
• Execute regular training and coaching sessions with merchants
• Ensure compliance to our approval and risk requirements
• Maintain accountability through daily and weekly reporting of all sales activities
• Produce reports, analyze data, identify trends, and provide recommendations
• Communicate process and system gaps when discovered to appropriate levels of management
• Strive to meet individual and team targets on a monthly basis
• Travel is required

What you'll need to succeed:

• College diploma or Bachelor's degree or equivalent practical experience
• 5 years of experience with hands-on direct sales and relationship management
• 2+ years of experience in lending, financial services or banking is preferred
• Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
• Experience in consumer lending, SaaS or financial services is preferred
• Experience using CRM tools, ideally Salesforce
• Strong interpersonal and organizational skills
• Ability to multi-task and meet deadlines under pressure
• Strong customer service and retail background are pluse

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We are looking for an Agile Coach to join our product development team, who embodies the agile mindset. You work across the organization to bring this agile mindset to life. You help to ensure we deliver value to our customers faster by embedding agile methodologies and best practices into the way we work every day. The Agile Coach is responsible for both individual and team coaching, as well as contributing to the overall organizational Agile transformation strategy. As an Agile Coach, you will design and implement a strategy for teams to continuously improve their use of Agile principles and practices. You will leverage your agile/lean mindset and coaching expertise to facilitate the process and partner with internal stakeholders within Financeit Product Engineering organization.

What you'll do:

• Act as an Agile Coach for 1-2 teams with a focus on guiding the team towards improving the way they work
• Facilitate retrospectives and share themes with management team
• Facilitating discussion, decision making, and conflict resolution
• Work with team to put together the process for the team to figure out “how” a feature/story will be developed, including the breaking down of stories/requirements into technical tasks
• Work hands-on with teams. Shadow ceremonies and provide on the spot or after the meeting coaching to make them more effective
• Embed a culture of continuous improvement within each team
• Ability to work collaboratively and build relationships across teams and functions
• Ensure cross-team coordination
• Demonstrate and share experiences and observations with all team members to make sure that the best practices are being used and recommend improvements to development processes
• Deliver hands-on coaching of individual teams in all aspects of scrum, scrum ceremonies, self-organization, collaboration, managing flow, limiting WIP, etc.
• Reach out to the larger company network for impediment removal
• Perform maturity assessments to baseline team performance and identify opportunities for improvement
• Create, launch, and facilitate Agile collaborative groups & Communities of Practice
• Work with other Agile Coaches to share knowledge and ensure that our ways of working are consistent, when possible, across the teams
• Monitor, track and provide outward communication for improved transparency on the team’s progress against their delivery goals for key product/feature releases
• Acts as a safeguard for the team - shielding them from outside distractions and interferences.
• Coach Product Owners in working with Scrum Teams and assist them with keeping the backlog groomed
• Create, build, and deliver customized Agile training as needed to Teams & Product Owners

What you'll need to succeed:

• At least 3 years of experience working in an agile environment, preferably in a variety of situations
• Knowledge of the software development life cycle
• Previous experience of large-scale Agile coaching experience with methods such as Scrum, XP, Lean and Kanban.
• Hands-on experience applying lean/Agile methodologies within product development environments
• Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.
• Highly articulate with excellent communication skills in English both in written and spoken form
• Strong listening and facilitation skills

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.  

About the role:

We are looking for individuals to lead cross-functional agile teams in building the next iteration of our market leading platform. You will help your team ship the right products for our customers. You’re a detail oriented and analytical team player with a positive attitude and the experience to lead product development teams through all stages of the product lifecycle. You are also comfortable multi-tasking in a fast-paced and high-pressure startup environment, and hold yourself accountable for results. This position will report directly to the Director, Product Management and work closely with everyone on the Financeit team.

What you'll do:

• Work closely with Product Management and/or Operations to create and groom a product backlog prioritized according to the maximum value that advances strategic product growth or operational efficiency targets.
• Provide backlog prioritization, iteration planning, and elaboration of the upcoming iteration priorities to ensure team work is focused on delivering maximum value at any given time.
• Liaise with internal stakeholders for optimum solutions to delivering customer value, including UX, Finance, Legal, and Compliance to deliver product in a regulated industry.
• Lead 1-2 product development teams, consisting of UX Designers, Content Writers, Developers and Quality Assurance groups in an agile product development cycle to facilitate timely iterative delivery.
• Facilitate the process for the team to figure out “how” a feature/story will be developed, including the breaking down of stories/requirements into technical tasks and effort estimation.
• Facilitate daily stand-ups, sprint planning, retrospective and sprint demos.
• Maintain relevant metrics that help the team see how they are doing.
• Monitor, track and provide outward communication for improved transparency on the team’s progress against their delivery goals for key product/feature releases.
• Collaborate with our Agile Coaches in guiding the team through the process of getting the best out of Agile collaboration and organization tools (Jira) and rituals (stand ups, retrospectives, etc) and in shielding the team from outside distractions.

What you'll need to succeed:

• Minimum of 5 years of experience in product management, business analysis, or software development management.
• Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps.
• Knowledge and/or experience of Kanban, Scrum Methodologies, Extreme Programming and other team level Agile frameworks along with their strengths and shortcomings.
• Direct experience building out complex web/SaaS platforms for the banking / lending/ FinTech industry a big plus.
• Direct experience integrating automation platforms and proven track record in process improvement a big plus.
• Direct experience integrating with with 3rd party vendors / partners via API communications.
• A knack for understanding customer needs and translating them into amazing products.
• Analytical and meticulous - can easily find the edge cases when developing business requirements.
• Exceptional written and in-person presentation skills.
• Ability to multi-task and meet deadlines under pressure.
• Attention to detail and the tenacity to make sure quality standards are high.
• Ability to work with other disciplines to help make barriers disappear.

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is looking for an exceptional VP of Marketing to lead our marketing team and support our continued growth. As a member of our Executive team and reporting into the CEO, you will collaborate with cross-functional teams to craft and communicate our unique value proposition to our target audiences, and help enable our sales and client success organizations to effectively grow the business. This role requires industry expertise in building B2B / SaaS Marketing organizations. The ideal candidate has a deep understanding of all things digital including optimizing our website to achieve defined business goals and launching new strategies to generate leads. This role is highly visible and cross-functional, involving regular communication with executive management, product management, and sales leadership. You will be an active member of our Executive team.

Responsibilities:

• Strategy & Positioning
  • Work with the company’s executive leadership team to help articulate the positioning of the company
  • Identify the key performance objectives required for success and how the Marketing team can support the pursuit of those objectives
  • Define a concrete marketing strategy that supports the company’s key performance objectives
  • Develop and manage a marketing budget for the company
  • Develop a view on Marketing’s role in the Home Services industry
• Manage all Marketing Activities
  • Define and execute a PR strategy that capitalizes on opportunities to build awareness in the market for the Financeit corporate brand
  • Oversee and execute strategy on company marketing initiatives that contribute to our high growth goals, including lead generation, customer acquisition, marketing operations, content, social media, PR, branding, and trade show events
  • Serve as a champion for customer experience across the various customer touchpoints
  • Build a strong brand through the creation of meaningful collateral and content
  • Responsible for all our online marketing activities which include the evolution of our website and online presence across all digital channels
  • Lead and improve upon existing enterprise / account based marketing strategies for our Big Box and OEM merchants in the Home Services industry
  • Provide ongoing sales support to drive towards shared business goals
  • Manage the various marketing-related requests from across the organization and effectively prioritize work for the team ensuring a manageable and motivating work environment
• Build a Strong Marketing Team
  • Lead the strategic planning process for the marketing team
  • Mentor, and empower the Financeit marketing team while developing a long-term plan for its structure and growth
  • Scale and lead our Creative team in developing a strong voice for our merchant audience
• Work Effectively in a Cross-Functional Environment
  • Deeply understand the needs of customers and cross-functional stakeholders to position Financeit for continued success in existing verticals, while driving the vision for expansion into new business lines with new products
  • Align closely with product and sales teams to understand our merchants needs, create go-to-market strategies, and work with our PR and Design teams to create communication and collateral that reflects the company brand and value
  • Work with our Business Intelligence team to exercise a data-centric approach to use data to improve future marketing campaigns and results

Requirements:

• 10+ years experience in B2B / SaaS marketing, ideally with hands-on experience in both Canada and the US
• Prior experience building and managing teams in high-growth environments
• Experience working and creating alignment cross-functionally
• Excellent communication skills written, verbal, and visual are a must
• Bachelor's degree or equivalent work experience, MBA a plus
• Experience working with marketing automation platforms such as Pardot, Omniture, Hubspot, etc.
• Experience working with analytics platforms and CRM platforms
• Expert in all things related to digital marketing (SEO, SEM, social, etc.)
• Experience working in a shared services oriented organization
• Understanding of the Home Services industry is a plus

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Cultures™ in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• RRSP Contribution matching
• Maternity leave top up program
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is seeking a talented and motivated Decision System Support Analyst to join our growing Risk team to support the company’s strategic risk management vision. This person will have a good understanding of credit origination strategies gained through experience in risk management in a consumer lending environment. In this role the incumbent will be responsible for translating business and risk requirements into effective solutions to deliver advanced credit origination strategies in Canada and the US.

What you'll do:

• Using various process modeling and design techniques, design, document, and implement risk and fraud models and strategies into the credit decision system platform (GDS Link)
• Collaborate with key business stakeholders including Operations, Risk, and Product
• Work with the QAT lead to define acceptance test criteria by considering all possible outcomes of the use cases
• Lead the communication with 3rd party data providers to understand how to map the technical requirements to the solution design
• Communicate project scope, status and risks to all stakeholders
• Additional duties as required

What you'll need to succeed:

• Bachelor’s degree in Math, Business, Computer Science, or other quantitative discipline
• 3+ years of directly related experience developing and implementing origination strategies in a decision engine/originations platform (eg. GDS Link, FICO OM, Experian SM/Powercurve)
• Experience documenting complex process flows, and developing test plans
• Working knowledge or experience with Solution Design, Workflow Modeling, Process and Data mapping
• Advanced knowledge and experience using MS Excel
• Familiarity with SQL or similar program language considered an asset
• Strong analytical and critical thinking skills
• Ability to read and interpret system specification documents, APIs
• Exceptional written, verbal communication, presentation, and time management skills

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• Competitive pay
• Comprehensive medical, dental and vision coverage
• 401K Contribution matching
• Maternity leave top up program
• Career learning and development programs

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

Financeit is seeking a talented and motivated Decision System Support Analyst to join our growing Risk team to support the company’s strategic risk management vision. This person will have a good understanding of credit origination strategies gained through experience in risk management in a consumer lending environment. In this role the incumbent will be responsible for translating business and risk requirements into effective solutions to deliver advanced credit origination strategies in Canada and the US.

What you'll do:

• Using various process modeling and design techniques, design, document, and implement risk and fraud models and strategies into the credit decision system platform (GDS Link)
• Collaborate with key business stakeholders including Operations, Risk, and Product
• Work with the QAT lead to define acceptance test criteria by considering all possible outcomes of the use cases
• Lead the communication with 3rd party data providers to understand how to map the technical requirements to the solution design
• Communicate project scope, status and risks to all stakeholders
• Additional duties as required

What you'll need to succeed:

• Bachelor’s degree in Math, Business, Computer Science, or other quantitative discipline
• 3+ years of directly related experience developing and implementing origination strategies in a decision engine/originations platform (eg. GDS Link, FICO OM, Experian SM/Powercurve)
• Experience documenting complex process flows, and developing test plans
• Working knowledge or experience with Solution Design, Workflow Modeling, Process and Data mapping
• Advanced knowledge and experience using MS Excel
• Familiarity with SQL or similar program language considered an asset
• Strong analytical and critical thinking skills
• Ability to read and interpret system specification documents, APIs
• Exceptional written, verbal communication, presentation, and time management skills

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• RSP Contribution matching program
• Maternity leave top up program
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

About the role:

We’re looking for someone to provide value added business/data analytics and reporting to the management, board and stakeholders for the U.S. lending business. The individual will perform reporting and analysis on the consumer loan portfolio and respective risk strategies, including the design, development, and implementation of ongoing monthly risk reporting (dashboard and reporting package production). Working under the direction of Senior Manager, Modelling & Analytics, this role also supports the development and ongoing monitoring of new origination strategies in the US and Canada.

What you'll do:

• Perform reporting and analysis on portfolio segments and credit risk strategies
• Identify patterns in data and recommend improvements in strategies and quantify the benefits; present recommendations to management and senior management
• Assist the design, development, and implementation of risk models to support new account origination and fraud identification/mitigation
• Work with business leads to understand business objectives and needs for portfolio insights and document requirements to design, develop, and implement appropriate analytics and reporting to deliver the required insights
• Design, develop, and implement risk reporting packages/dashboards for monthly/quarterly distribution (e.g. origination, credit performance, profit/loss metrics, delinquency)
• Develop and maintain risk management and modeling/analytics documentation supporting analytics and reporting procedures.
• Assist in maintaining production risk management data/reporting infrastructure

What you'll need to succeed:

• University degree in Business, Statistics, Engineering, Mathematics or other quantitative discipline
• Hands on experience conducting credit risk analytics and reporting to support consumer credit origination and/or portfolio management strategies is a must
• 2+ years of relevant experience using advanced tools such as SAS, R, Python, SQL, for the purpose of data mining, analytics, reporting, and generating business insights
• Good understanding of credit bureau data and internal account data used for generating models and strategies
• Experience with business intelligence tools such as Looker, Tableau, Qlik, etc. an asset
• Expertise with data manipulation, cleaning, and visualization, reporting techniques, and report automation
• Strong analytical problem solving skills with the ability to critically evaluate business problems and find optimal solutions
• Highly organized and able to prioritize and handle a variety of tasks and responsibilities simultaneously and efficiently
• Energetic and enthusiastic team player, capable of working both independently and in a team environment with high attention to detail for accuracy, and initiative to follow up on items and get things done
• Advanced skills in using MS Excel and PowerPoint or Google equivalents to create management presentations

Some of the perks of working at Financeit:

Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:

• An award-winning culture with regular social events + team lunches
• Competitive pay
• Comprehensive medical, dental and vision coverage + fitness reimbursement
• Onsite massage, yoga and fitness classes
• RSP Contribution matching program
• Maternity leave top up program
• Career learning and development programs
• Casual dress code

Next Steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.