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Bring your ideas to work
When you join Financeit, you become part of a smart, driven team and an award-winning culture. We’ve been named one of Canada’s Most Admired Corporate Cultures™ and we’re featured in The Career Directory. But what makes our culture so great? Casual dress code, open communication, and team socials to start. Join us and find out for yourself.
Where we work.
Our headquarters, located in Toronto’s Entertainment District, is easily accessible, with TTC subway and streetcar stops just around the corner. Union Station is a stone’s throw away and a bike path arrives right at our doorstep.
Ideas live here.
We’re always on the lookout for creative, idea-driven people to add to our team. We’re a collaborative bunch, so bring your big ideas to work.
What about benefits?
We offer more than just the basics. Take advantage of our RRSP matching, our maternity leave top-up program, as well as onsite massage, yoga, and fitness. Our lifestyle spending account will cover part of the tab, and you’ll have standard medical, dental, vision and wellbeing coverage as well.
Open Positions:
Business Development Manager
What you'll do:
- Proactively identify and pursue new enterprise partnership opportunities within the home improvement space (HVAC, Windows and Doors, etc).
- Establish and maintain a strong understanding of Financeit programs.
- Provide regular market updates including competitive insights, home improvement market trends, enterprise partner needs and market content as needed.
- Prepare, negotiate and execute partnership contracts
- Maintain Salesforce with all sales pipeline to forecast, track and close opportunities.
- Position Financeit as the market leader in POS financing and develop unique selling propositions and sales proposal for each Enterprise partner
- Prospect for potential large accounts using various methods such as cold calling, face-to-face meetings and networking
- Develop, maintain and manage strong relationships with enterprise partners including executive sponsorship and key stakeholder relationships in sales, marketing and finance
- Develop strategic business development plans with leadership and support teams
- Use expert product knowledge and sales consultation to increase partner activity
- Partner with marketing, sales, and production managers to create and implement business strategies for attracting and signing new merchants
- Ability to analyze and leverage to support value proposition and articulate key business insights
- Ability to sell multiple business lines and sell deeper integrations within an Enterprise group
- Ensure compliance to our approval and risk requirements
- Create and share best practices
What you'll need to suceed:
- BA degree or equivalent practical experience
- Entrepreneurial spirit with a proven track record for closing large deals
- Min 3+ years within the home improvement space
- 4-5 years of experience with business development, and hands-on face to face direct sales
- 2 years of experience in lending, financial services or banking is preferred
- Demonstrated expertise in managing successful business-to-business sales and service relationships in an asset
- Experience in consumer lending, SaaS or financial services is preferred
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal and organizational skills
- Ability to multi-task and meet deadlines under pressure
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with regular social events + team lunches
- Competitive pay
- Comprehensive medical, dental and vision coverage + fitness reimbursement
- RRSP Matching and Maternity Leave Top Up Program
- Onsite massage, yoga and fitness classes
- Career learning and development programs
- Casual dress code
Software Developer
About the role:
Our Development team is searching for experienced full stack Software Developers to join the Financeit team and to help our company in pursuit of our vision and goals! If you are looking for an exciting opportunity to join a fast growing fintech company where your development work will make a difference, you’ve found the right place. We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code. Ideally, you also have experience with some of the following tools: Ruby on Rails, HTML, CSS, Javascript (we’re in the process of switching to ES6): Backbone.js, Ember.js, Elasticsearch, Redis, RDBMS/SQL. Often the toolset will grow depending on the nature of the business requirements and the problem being solved. Particular responsibilities for a Developer will include:- Working closely with other Developers, Product Managers, Designers, Testers and Business Stakeholders to understand and gather requirements
- Reading and maintaining the existing code base
- Designing and writing clean and testable code
What you'll need to succeed:
- Experience with modern application frameworks such as Ruby on Rails.
- Proud of writing clean, testable, and maintainable code
- Curiosity and excitement about technology and continuous learning and development
- Strong interpersonal and organizational skills
- Ability to work at a steady, sustainable pace.
- Not afraid to think
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with regular social events + team lunches
- Competitive pay
- Comprehensive medical, dental and vision coverage + fitness reimbursement
- RRSP Matching and Maternity Leave Top Up Program
- Onsite massage, yoga and fitness classes
- Career learning and development programs
- Casual dress code
Next Steps:
If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Bilingual Customer Service Representative (French/English)
About the role:
We are looking for an enthusiastic and self motivated Bilingual Customer Service Representative to join our team. As a Customer Service Representative you must be flexible with an aptitude for learning, understanding and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.What you'll do:
- Answer incoming calls and respond to customer’s requests
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills on a consistent basis
- Identify and escalate issues to supervisors
- Responsible for adapting to fast changing guidelines with customers
- Informs clients by explaining procedures; answering questions; providing information
- Maintains and improves quality results by adhering to standards and guidelines
What you'll need to succeed:
- High school graduate or G.E.D.
- Minimum of one year experience in an inbound/outbound call centre or retail environment is preferred
- Excellent oral and written communication skills in both English and French
- Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
- Ability to type at least 25 words per minute is preferred
- Experience in providing exceptional customer service and maintaining established quality requirements
- Must be able to pass a background check
- Maintain reliable transportation to ensure punctuality for shifts
- You must also be available to work various shifts between the hours of 8:00am to 10:00pm Monday to Friday, and 10:00am to 8:00pm on Saturday and Sunday.
Benefits:
- Eligible for Medical, Dental, and Vision after 60 days of continuous employment
- $15,000 Life Insurance (Company Paid)
- 401K plan eligibility after 1 year of service w/company match of up to 4%
- Paid Time Off - Earn 10 days per year after 90 day probationary period
- $200 Monthly Incentive Bonus Plan
- Weekly $25 gift card drawing for meeting goals
- Career learning and development programs
- Casual dress code
Digital Marketing Specialist
About the role:
We’re looking for an experienced, well-versed digital marketer to support digital marketing programs and initiatives to support lead generation for large home improvement retailers. Reporting to the Senior Manager, Digital Growth, you will be responsible for supporting and enforcing the goals and activities of the Digital Growth department and will develop successful execution of marketing and communications strategies to drive lead acquisition and conversion. You will execute on lead activities including demand generation, content marketing, search engine marketing, social media, and paid ads. The ideal candidate will be experienced in all digital marketing channels with working knowledge on using data and analytics to guide digital marketing tactics to increase lead generation and improve conversion.What you'll do:
- Manage and execute integrated strategic marketing plans for awareness, acquisition and growth
- Support the building of onboarding, engagement and retention programs, product launches, digital marketing, distributor/partnership marketing, brand and customer communications
- Manage innovative multi-channel lead generation activities (SEO, SEM, Social, eMail, etc.), conversion and nurture programs
- Develop strategic content journeys maps and deliverables that measurably help retain and grow our business with existing partners
- Act as Project Manager in the creation and delivery of content strategies and tactics with concurrent deadlines and focuses
- Solicit input from key internal stakeholders regarding campaign plan requirements
- Partner with internal teams to create compelling content and offerings mapped to
- consumer profiles
- Manage, track and report metrics and success criteria for marketing programs and
- activities that result in minimizing cost per action (CPA) and maximizing digital marketing margins
- Act as a brand steward, ensuring all messaging conforms to branding guidelines, legal
- requirements and remains consistent across the other lines of business.
What you'll need to succeed:
- 3-5 years of extensive digital marketing experience
- Bachelor's degree/Masters in Marketing or related education
- Breadth of knowledge and experience in a wide range of marketing channels from
- traditional to digital and emerging in B2C
- Exceptional writing and editing, communication and presentation skills
- Strong understanding of marketing processes and workflows for best-in-class
- Practices
- Working knowledge of digital optimization techniques such as A/B testing and conversion funnel analytics
- Solid understanding of key systems and tools used in marketing, e.g. email marketing
- Programs such as MailChimp, CRM (Salesforce, Pardot), Google Analytics, Google DataStudio, Google Adwords, Google Optimize or similar, SEMRush, social media advertising on Facebook, Instagram, SnapChat
- Diplomatic and tactful approach when building and nurturing internal and external
- relationships
- A strong team player with a positive, high-energy attitude. You love marketing, you
- love helping businesses grow and you love working with great people to achieve
- common goals
- Enjoy a balance of strategic work with hands-on-implementation, rolling up your
- sleeves is a must
- Knowledge and understanding of the retail and home improvement industries (not
- required but a plus)
Some of the perks of working at Financeit:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with regular social events + team lunches
- Competitive pay
- Comprehensive medical, dental and vision coverage + fitness reimbursement
- RRSP Matching and Maternity Leave Top Up Program
- Onsite massage, yoga and fitness classes
- Career learning and development programs
- Casual dress code
Customer Service Representative
About the role:
We are looking for an enthusiastic and self motivated Customer Service Representative to join our team. As a Customer Service Representative you must be flexible with an aptitude for learning, understanding and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.What you'll do:
- Answer incoming calls and respond to customer’s requests
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills on a consistent basis
- Identify and escalate issues to supervisors
- Responsible for adapting to fast changing guidelines with customers
- Informs clients by explaining procedures; answering questions; providing information
- Maintains and improves quality results by adhering to standards and guidelines
What you'll need to succeed:
- High school graduate or G.E.D.
- Minimum of one year experience in an inbound/outbound call centre or retail environment is preferred
- Excellent oral and written communication skills
- Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
- Ability to type at least 25 words per minute is preferred
- Experience in providing exceptional customer service and maintaining established quality requirements
- Must be able to pass a background check
- Maintain reliable transportation to ensure punctuality for shifts
- You must also be available to work various shifts between the hours of 8:00am to 10:00pm Monday to Friday, and 10:00am to 8:00pm on Saturday and Sunday.
Benefits:
- Eligible for Medical, Dental, and Vision after 60 days of continuous employment
- $15,000 Life Insurance (Company Paid)
- 401K plan eligibility after 1 year of service w/company match of up to 4%
- Paid Time Off - Earn 10 days per year after 90 day probationary period
- $200 Monthly Incentive Bonus Plan
- Weekly $25 gift card drawing for meeting goals
- Career learning and development programs
- Casual dress code
Director, Quality Assurance
About the role:
We are looking for a Director of Quality Assurance to lead our QA department. This role will oversee QAs across Financeit, currently a team of 12 working on both our Financeit and Centah platforms. In leading the team both from a people and process perspective, this person will build the QA and automation strategy. Financeit is looking for a visionary that takes our quality control to the next level while being a fantastic mentor and coach for the team.What you'll do:
- Mentor and coach the QA team, making sure their skill and career development needs are met
- Lead the next stage of our test automation strategy, staffing and tooling
- Recruit and train any new hires, ensuring comprehensive training and onboarding processes are in place
- Document best practices and processes for the team to follow, along with aligning them to a North Star vision of how the department should operate
- Ensure team output statistics are measured and monitored, sharing department performance metrics with tech and exec stakeholders. Use the data to zoom in and address any quality problems
- Work with stakeholders when persistent quality issues arise, with a focus on troubleshooting and mitigating the severity and number of bugs
- Be a thought leader, introducing new concepts and tools that will make the team better
- Work with the rest of the technology directors to run the technology department, fostering a quality mindset throughout the organization
What you'll need to succeed:
- BA degree or equivalent practical experience
- 2-3 years of management experience
- Demonstrated people management skills
- QA domain expertise
- An understanding of which metrics are crucial to track in a QA department
- Knowledge of test automation practices and tools
- Intense satisfaction from seeing a team grow and improve
Benefits:
Winner of Canada’s Most Admired Corporate Culture in 2018, we offer more than just the basics. Take advantage of:
- An award-winning culture with regular social events + team lunches
- Competitive pay
- Comprehensive medical, dental and vision coverage + fitness reimbursement
- RRSP Matching and Maternity Leave Top Up Program
- Onsite massage, yoga and fitness classes
- Career learning and development programs
- Casual dress code
Next Steps:
Must be flexible for Monday to Friday: 8am to 4pm, 9am to 5pm or 10 am to 6pm If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview. Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.Not what you are looking for?
Not to worry. We’re always on the lookout for talented people. Tell us why you’d be a great fit at humanresources@financeit.io
Financeit is committed to providing a barrier-free environment for our current and future employees. Applicants needing accommodation in the recruitment and interview process are invited to contact us directly and confidentially about their accommodation needs. Learn more about Accessibility at Financeit here.